U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Tell us how U Drive Cover made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst insurance broker in the entire uk would strongly recommend avoiding at all cost if I could give lower than 1 star then I would be of. I’ve been with u drive cover for two years the first issue is giving my false quote then if there’s an issue you get passed left right and centre like a football. Then there biggest scam is the CANCELLATION FEE if you are unlucky to join this false company then to leave rhet charge at least %60 of your yearly premium the worse of it is I complained but didn’t get a response from the complain department because it’s probably non existent.”

Helpful Report

Posted 2 years ago

“Absolute wankers now sending debt recovery letters everyday because they cancelled my policy for no reason on the 14th day, oh and keep calling tou saying the insurance premium has gone up every other day just to take money. Absolite scum the lot of them”

Helpful Report

Posted 2 years ago

“A lovely helpful man called Vince thank you so much for making everything so easy”

Helpful Report

Posted 2 years ago

“took the insurance out , never before did i have to keep on confirming my details. it was endless.. at every stage I was told nothing more to do then next dsy another email to say I NEED TO DO THIS otherwise it could be cancelled... in the end I cancelled”

Helpful Report

Posted 2 years ago

“Very friendly lady, very helpful. I'm so happy!”

Helpful Report

Posted 2 years ago

“Terrible experience, they make you call them back. Then say the cost has gone up, then charge you a cancellation fee! Complete cowboys! Avoid at all cost.”

Helpful Report

Posted 2 years ago

“Nothing to say”

Helpful Report

Posted 2 years ago

“Completely agree with the below. Offer you a quote. Make you pay a large deposit then say that the quote has increased, when you then try and cancel they charge you £75! Thieves!!”

Helpful Report

Posted 2 years ago

“This guys are great Amy was amazing today answered all my questions and gave fantastic service thank you”

Helpful Report

Posted 2 years ago

“Very Very poor and disgusting customer service. Charged £75 for cancellation after 2 days. And timescale or refund they say is 30 days. This day and age, means really 30 days to refund money. They are definitely unprofessional and use clients’s money.”

Helpful Report

Posted 2 years ago

“Complete Scam Artists and £75 worse off for the pleasure ! AVOID AT ALL COSTS If i could leave 0 stars i would - and wow i should of read the reviews, Took out a policy the day i purchased a car - all went through via go compare and as normal id expect to be insured from that point, No - after receiving a call to discuss the policy turns out i put the incorrect purchase date, after taking delivery of the car i chased for over 24 hours to be promised call backs just to confirm insurance was in place, now to my surprise I'm told i cant be insured and a new premium of nearly £2k per annum is all i can get, I asked to cancel and i'm charged £75 for the privilege, how can a company charge somone when no insurance was in place, rude and improper staff, a disgusting company to deal with DO NOT EVEN CONTEMPLATE APPROACHING, how can i be charged £75 to cancel something that isn't even in place, although i did receive an email saying thank you for cancelling your car insurance, COWBOYS at best !!”

Helpful Report

Posted 2 years ago

“I couldn’t be happier with the service, wish I could remember the name of the lady who I was talking to. She was so helpful, really understanding and helped me sort out the situation I was in. 10/10 Many thanks”

Helpful Report

Posted 2 years ago

“Rubbish insurance cover my car broke down and when I called for recovery they said the never send my policy to them so I had to pay for the recovery and I called them to they said it’s ben send over , and I want to cancel my policy they said I have to pay 10 percent that code 1000 pounds ridiculous”

Helpful Report

Posted 2 years ago

“Steeling money for poor people. I no recomand the is company for no one!”

Helpful Report

Posted 2 years ago

“The worst and most dangerous insurance in England is; UDrive cover Limitet. I am a poor man with two children and I bought a cheap car from 2003 so I could take children at school or shopping. This company let me do the insurance online and charged me a deposit of £ 297. I called U Drive Cover Limited Customer service, asking if everything is ok and when I can drive. One of the supervisors told me that I did not have insurance and that I could not drive. I told him to return the money and look for other insurance, but he told me that it would cost me to cancel the policy for £ 125 and plus that I had about 5 claims and an accident, I had to stop the whole amount of £ 297. Dear English and foreigners living in Uk I'm not the first victim to take money from me, there are a lot of people who have nothing to eat, because this insurance company took the last penny from their account. Dear Beautiful England! Please stop and punish this company U Drive Cover Limited. I would like this message to reach and see the Queen Majesty, for this company to be punished. God be with you good people!”

Helpful Report

Posted 2 years ago

“Useless - obtained quote via quotezone and paid the policy in full, got a call back the next day confirming the details, and then was told credit check needed to be done, even though I the premium was already paid in full via credit card. Then got a call back saying my credit rating wasn't as good 65% out of the 75% minimum, and that the premium would need to go up by £150.. ridiculous, as the policy hadn't started, asked for it to be cancelled as I didn't agree with the new fee. Got full refund a few days later. Got a better quote without any hassle all done within a few mins and cheaper elsewhere.”

Helpful Report

Posted 2 years ago

“Absolutely multi-scam. Because I am from different country and i cant speak proper English and this company is scamming me. I paid £297 and 2 hour later they ring me and they said to me i have to cancel your policy and i refund only from £297 only £172 i ask why, they said to me cancellation fee cost £125. This isn't right to cancel the policy with my money. This company is scamming people poor and rich people and doesn't matter if they have money or not. I public this review for everyone who try insure the car on this company, 100% don't try to do you will see after you pay.”

Helpful Report

Posted 2 years ago

“Expensive , claim team was unfair, some of the staff was rude(not aĺ of them) !!!!”

Helpful Report

Posted 2 years ago

“I erroneously booked prematurely,they refused to reimburse me(allowed me £18 out of £147) and just thieved the rest.Have nothing to do with this crowd!”

Helpful Report

Posted 2 years ago

“Customer service agents could not careless. Attitude stinks”

Helpful Report

Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews