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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good assistance, fast help and great communication
Helpful Report
Posted 1 year ago
My policy got cancelled after 7days I got the insurance, spoked to many advisors regarding getting my refund back every one kept saying wait till 7 of next month but I spoked to this God sent man called Sean Mcdonnell he refunded my money next day. Sean Mcdonnell I pray that God will grant you all ur heart desires. I got insurance with another company.
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Posted 1 year ago
Kaitlyn H was professional. Excellent service. Credit to the company
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Posted 1 year ago
This is the worst company I have every had encounterred in my life they want everything apart from my Blood Group just to cover car insurance. Customer service is non existant they dont talk they shout and dont listen. Im not exactly computer savvy - why the hell do they need my NI number I am 70 and retired are they selling it to an asylum seeker ??? I dont give that information out.
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Posted 1 year ago
I am satisfied with the call that I had with Paul Onabajo over the past two days, he was helpful and patient whilst I looked for my car documents. Also, he was professional and very well informed to be able to provide me with the right information. Great customer service, thanks.
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Posted 1 year ago
Very helpful on phone even though it was a bad line and understanding, extremely efficient Would not hesitate in recommending Leah.
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Posted 1 year ago
Excellent customer service
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Posted 1 year ago
Emailed ,to inform I was getting a different car wanted the insurance to start next day. I did inform the caller I was in turkey,after 11 minutes on the phone and repeatedly saying it was a bad line he sayed needed payment,sat at pool with no card what a waste of time
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Posted 1 year ago
the lady I spoke to was honestly amazing I was panicking due to getting a new car, and she was so helpful, and very very quick!! X
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Posted 1 year ago
After sells rubbish
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Posted 1 year ago
Worst company ever. Please don’t put yourself through what most of us are going through.
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Posted 1 year ago
Fantastic customer service. Problems andd queries dealt with very quickly and always a friendly voice on the end of the phone
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Posted 1 year ago
The team were really helpful and patient, with my limited IT skills but we got their in the end , really good car insurance price and im very happy thanks again guys all the best Peter
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Posted 1 year ago
One star and that is very very unbelievably generous. The significant word that comes to mind is DREADFUL beyond belief. I have never had an insurance company demand so much information to take out car insurance and be so rude and detached in their communications.
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Posted 1 year ago
Very polite and patient.they are happy to work with you if u engage with them bit pricey but happy with they help they have given
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Posted 1 year ago
Max is very helpful.
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Posted 1 year ago
Great customer service
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Posted 1 year ago
Very understanding, very polite
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Posted 1 year ago
They refused to send me official quote documents and then said they had done all their checks then once set up they sent in a large email the tiniest section asking for statements and utility bills and so much which is obscured for insurance so this company is a really scammy company do not truest them they only got my business as I was desperate but I hate scummy company's like this one and they should be ashamed of themselves
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Posted 1 year ago
Very good customer service
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,018 reviews