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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Poor customer service! This is the worst company i dealt with. Guys avoid this company, they will rip you off you money by adding more than the quote. Sarah Harrison was terrible dealing with my issue.1/10 customer service!
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Posted 5 years ago
The person that took my call was extremely helpful then taken it upon themselves to go speak to a manager to get me more discount on what was the cheapest quote I’d been quoted
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Posted 5 years ago
the women kylie who dealt with me was fantastic, as she helped with finding me the right insurance for me, she constantly kept me in the loop with all the information and told me everything I needed to know about my insurance. her product knowledge, customer service and the full process from start to finish was 110% went above and beyond. THANK YOU Kylie
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Posted 5 years ago
I like the prices of that company
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Posted 5 years ago
Awesome help from Sira, needed to renew a policy and at the same time swop vehicle, but change the dates and times for it all. Seems easy enough, but most companies would say no and push you to set dates and times! This wasn't a problem at all and got a call back and email checking everything. Very very happy and I would recommend U Drive without hesitation. Been with them for a few years now and nobody seems to beat them price wise (doubt I'd move now unless it was a huge cost saving anyway!) Prices are fantastic Customer service is 110% Rare I write rewiews, but this warrants it
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Posted 5 years ago
Chyna gave me the best customer service ever she really care about the customer
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Posted 5 years ago
expencive not good service I resolved a letter that I have time for pay 17 th September but when I make payment today she tole me finished your insurance 6 days ego.why ?I don't need to know my car insurance finished?I make payment £231.89 and not insurance not refund my money.I’m sorry for this company
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Posted 5 years ago
Jassi was really helpful and professional. She managed to beat the best quite I had from the open market and called me when she had promised to do so. Thank you.
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Posted 5 years ago
Answered straightaway, query dealt with quickly and efficiently, brilliant customer service.
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Posted 5 years ago
i spoke to jaswinder sira for my renewal policy, she is very kind and excellent service she provide to her customers
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Posted 5 years ago
Jasmin was very helpful and understood my query and answered my questions perfectly , nice to receive the human touch
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Posted 5 years ago
Very sheet insurance. They let you buy online insurance and after call you ant try to put more bad things just to pay more money for insurance. Trust me don't waste your money with they.
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Posted 5 years ago
Please don do insurance with these sheet company. I sell.my car after 1 month and half with they and they want to pay around 480£ for cancellation fee. And i pay full second month and they don't refund me for the left days on currently month i paid.
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Posted 5 years ago
Yasmin was really polite and offered me a good customer service.
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Posted 5 years ago
Amazing staff, ready to help you when you are in trouble .
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Posted 5 years ago
Yasmin was very helpful and friendly, explained everything clearly so that i could understand as im not very good at speaking to people over the phone,
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Posted 5 years ago
Always a friendly service and will do all they can to help.
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Posted 5 years ago
The customer services is fantastic
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Posted 5 years ago
Great friendly staff, Jason Kelly top guy. Very straight forward. Less than a week it took for me to pick up new car keys. Would highly recommend
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Posted 5 years ago
The help I got of u drive cover was grate considering the circumstances very helpful
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Posted 5 years ago
U Drive Cover is rated 3.5 based on 2,018 reviews