U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good salesman.”

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Posted 6 years ago

“MONEY GRABBERS, DONT ALWAYS THINK THE CHEAPEST INSURANCE IS GOING TO BE THE BEST - YOU HAVE TO DEAL WITH THESE PEOPLE”

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Posted 6 years ago

“Jade called me on two occasions was very patient curteous and professional once again really good at retaining memebers the cheapest on the market”

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Posted 6 years ago

“Excellent response and great customer service, very friendly and professional.”

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Posted 6 years ago

“Best customer service I have ever received ... thanks guys from Ben 😊”

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Posted 6 years ago

“When joining for the first time really friendly staff gave me a very good quote had no issues. Still a new customer joining but got very good service from the beginning.”

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Posted 6 years ago

“Talking to one of the team members Alex he was very greatfull in explaining everything and made it so easy and simple to purchase the insurance”

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Posted 6 years ago

“Charged me 75 for basically cancelling insurance same day and staff were very unfriendly”

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Posted 6 years ago

“Brilliant service from the sales team!! Jay, Alex & Haris all went above & beyond to make the process easy for me to get insurance. Best deal by far & will be recommending the company for sure!”

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Posted 6 years ago

“Murray has been really great today he resolved my issue I had he was kind proffessional and understanding I would like you to thank him very much matter sorted thanks again”

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Posted 6 years ago

“Great Service, could not do enough to help me. Would 100% recommend.”

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Posted 6 years ago

“My experience with U drive was a great one, was very happy with the service, very helpful and friendly! Special thanks Rachel Lockyer”

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Posted 6 years ago

“My experience with U drive was a great one, was very happy with the service, very helpful and friendly! Special thanks to Jay Patel 😊👍”

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Posted 6 years ago

“Sorted pretty quickly - Good quality service - Approached his manager for me on a couple of occasions also - Very clear information and nothing confusing within the call.”

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Posted 6 years ago

“great service today from Jay Patel at U Drive got my car insurance sorted after Vauxhall insurance cancelled my policy as I moved house and said my new postcode was a high risk area , I will certainly be recommending U Drive to friends and family ,thanks for all your help today”

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Posted 6 years ago

“I had a phone call from someone at udrive regarding my additional driver and they stated hey was unhappy to insure this person. We discussed my options and was decided that they would call me back in 4 days. This did not happen in fact they informed me that they had cancelled my insurance with no notice! I called them to find ou what went wrong as I was suppose to get a call back not just a cancellation which would effect my policy’s moving forward plus I now owe £300 I was only insured for a month! I stated the calls are recorded so I invited her to Listen to the call and see in fact I was suppose to be called back. She said she’d look into it and call me back. She didn’t. Then I received a call chasing the £300. I explained to Shanice the situation she apologised for my position and promised she’d call me back within the week. She did call back the next working day stating their mistake that the debt had been cancelled. What an amazing lady! She was understanding, let me moan and then got into action to get into a solution. I’d give shanice 5 stars for sure!”

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Posted 6 years ago

“Murray a true gent.”

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Posted 6 years ago

“very bad customer service. if you need to cancel even within 1 working day than they will keep £75 admin charge and hold your money for 14 working days. after this you have to chase them again. very poor company and I will not recommend any one to use this insurance provider”

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Posted 6 years ago

“Reasonable prices friendly customer services”

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Posted 6 years ago

“WARNING! - Extremely poor cancellation policy, £75 + 30% after 14 days. Very unhappy customer.”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews