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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very friendly and helpful, big thumbs up 👍
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Posted 1 year ago
Very good and understanding insurance. Stayed with them for the second year now.
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Posted 1 year ago
Amazing service 🔥🔥
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Posted 1 year ago
You have a great service thats why ive stayed with you for the longest
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Posted 1 year ago
Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.
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Posted 1 year ago
He was very understanding and very patient.
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Posted 1 year ago
Rubbish after sales service
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Posted 1 year ago
If there was a mark lower than 1 star I would have selected that. Dishonest company - as lots of customers have said below they fabricate additional charges to inflate the insurance premium. Avoid!
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Posted 1 year ago
Charlotte was amazingly helpful 👍🏼
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Posted 1 year ago
Customer service was excellent. U Drive asked for too many documents, which I had never been asked by any other insurer in the past forty years and they kept asking for more documents. It was a bit annoying. Telephone waiting time was forty minutes.
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Posted 1 year ago
Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive
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Posted 1 year ago
Always been great customer service 👍
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Posted 1 year ago
absolute rubbish,wouldn,t recommend them to my worst enemy
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Posted 1 year ago
You keep sending me emails asking for the same thing time after time. I reply to your emails with the correct information but still you keep asking !!!! It's getting a bit annoying now so please just give me the correct insurance cover or a complete refund !!!
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Posted 1 year ago
I was impressed by the guidance and supplying of valuable information from Udrive .They have taken me through the stages in a very professional manner and I don't hesitate to recommend others as well
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Posted 1 year ago
I selected U Drive Cover from other options available even though they weren't the most budget-friendly option, primarily because their online payment option seemed convenient for immediate coverage. However, my experience was far from smooth. Despite making my payment online, I received an email instructing me to call them to activate my cover. This was followed by numerous hours spent on the phone, only to be informed that activating my cover would incur a £75 charge. Moreover, obtaining a refund would take up to 30 days. Unfortunately, this experience has led me to believe that the company is not trustworthy. I would strongly advise considering other options.
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Posted 1 year ago
Very good service
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Posted 1 year ago
Very easy to deal with, but my only issue was it took a long time before my call was answered. You must be busy. Paul made my changes with no problems,
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Posted 1 year ago
Customer service very good,patient and helpful over the phone.
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Posted 1 year ago
Shaun is a member that speaks very rudely to his customers. No people skills whatsoever. It was unfortunate that I had him pick up my call as he is utterly rude and needs to be sanctioned for his lack of care and understanding of customers.
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,018 reviews