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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent customer service! Thank you
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Posted 3 years ago
Charlotte is 10 Lodè
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Posted 3 years ago
Very terrible customer service. I've requested for a full refund after the price offered on the phone was higher by £400 due to my low 'score'. NEVER EVER EVER!!!!
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Posted 3 years ago
AVOID AVOID AVOID VERY RUDE
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Posted 3 years ago
Dear Marie Hall I would like to take this opportunity to thank you for all the hard work and the help you have given me with my case. If you hadn’t supported me I would still me struggling with my case. Your the only one who took the time and effort to help, I spoke to a few people in your department who didn’t help me to resolve the issue. I really appreciate your hard work and support and thank you from the bottom of my heart. Kind regards W.K
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Posted 3 years ago
DON'T BOTHER!!!! I paid for everything and then a week down the line they ring me and say they're unable to cover me as my score was low? Left me in such a difficult position. They said they are a referral company and offered me insurance from a different company which required me paying over £600 more and not to mention the sky high excess! I refused. Finally got them down to £490 but ended up getting an excess protection due to the high cost. They offered a refund for the full amount but they fully knew all the quotes for next day insurance would be higher than what they were offering me. No understanding or empathy. I've never been so gobsmacked with an insurance company in all my life. still seething with anger over how they messed me about
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Posted 3 years ago
"Don’t waste your time and money for this dodgy company!!!"
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Posted 3 years ago
The waiting time on the phone is a little long. That's why I'm giving it 4 stars. They fixed my problem right away, except for the waiting time.
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Posted 3 years ago
Katie was excellent on the phone explained everything about the policy so you could understand and her telephone manner and customer service was fantastic
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Posted 3 years ago
Please help to return and refund I have to call before your college sad I cannot refund
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Posted 3 years ago
worst company to deal with. I will not recommend them ever to anyone. please avoid their trap.
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Posted 3 years ago
Great service very professional would recommend Vincent very happy thank you
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Posted 3 years ago
Shocking company! The staff have no communication skills and do not know how to respond to emails. Jaymil from head of sales is an absolute joke, he cannot even understand basic email communication. He is rude rude, very unhelpful and refuses to pass you onto his superiors in order to make a complaint and resolve any issue!
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Posted 3 years ago
The worest Company
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Posted 3 years ago
The worest Company
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Posted 3 years ago
37email I’ve sent them in total.....NOT EVEN BOTHER TO EMAIL ME BACK ONCE 😡🤬 SCAMMERS!!!
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Posted 3 years ago
🤬🤬🤬Worst company....
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Posted 3 years ago
the worst insurance company I do not recommend to anyone in one day insurance hit me £ 120
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Posted 3 years ago
JAMES !!! 100% satisfaction
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Posted 3 years ago
Jamie griffiths was my advisor today and he was absolutely fantastic. Had no wait times, very friendly and got my insurance changed over almost immediately. Went above and beyond for me. Thank you
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Posted 3 years ago
U Drive Cover is rated 3.5 based on 2,018 reviews