U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! Jay was really helpful and very polite. I would definitely recommend his service. Thanks”

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Posted 7 years ago

“Jaymil Patel was very helpful and got my questions answered very quick!”

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Posted 7 years ago

“i got my incurence fast and easy”

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Posted 7 years ago

“I am very happy the agent is very good”

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Posted 7 years ago

“Jay Patel was very courteous . He explained all the options and extras available in simple language. Jay has excellent communication skills. I was very impressed with his prompt follow up messages and calls to finalise the policy. DR SANJAY SAHI”

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Posted 7 years ago

“Excellent! Had the pleasure of a guy called jaymil Patel very nice guy he sorted everything out for me in such a short time lovely guy.customer service skills second to none highly recommend them and big up to jay!!!”

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Posted 7 years ago

“Cheapest quote”

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Posted 7 years ago

“Great service.good communication many thanks Jay Patel”

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Posted 7 years ago

Dear Rob, Thank you for your great feedback regarding the service and Jay Patel in particular. Kind Regards U Drive Cover

Posted 7 years ago

“great Service”

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Posted 7 years ago

Dear Marius, Thank you for your great feedback. Kind Regards U Drive Cover

Posted 7 years ago

“Beat everyone price. But still could have done abit more.”

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Posted 7 years ago

Dear Khaver, Thank you for your positive feedback. Kind Regards, U Drive Cover

Posted 7 years ago

“Great service. Easy and knew what they were talking about.”

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Posted 7 years ago

Thank you for your great feedback Kind Regards U Drive Cover

Posted 7 years ago

“The man that set up my insurance policy was amazing! Made it so easy for me to understand. He took me through it step by step and such a pleasant young man! I have since made 2 phone calls and i havent had a problem at all. All staff are very friendly and good at their job. Will definitely be recommending to friends and family :)”

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Posted 7 years ago

Dear Amber, Thank you for your amazing feedback. We hope we continue this same level of service throughout your time with us. Kind Regards, U Drive Cover

Posted 7 years ago

“Incorrect bank details and information got sent through to close brother premium finance company including wrong date of payment.”

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Posted 7 years ago

Dear Celia, We are very sorry that you have had problems with the finance agreement. I will get one of our senior customer service advisers to contact you shortly to resolve any issues. Kind Regards, U Drive Cover

Posted 7 years ago

“You were very patient about receiving my documents which I highly appreciate- thank you.”

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Posted 7 years ago

Dear Sukhi, Thank you for your positive feedback! Kind Regards, U Drive Cover

Posted 7 years ago

“Very well”

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Posted 7 years ago

Dear Andrei, Thank you for your positive feedback! Kind Regards, U Drive Cover

Posted 7 years ago

“Best insurance service provider ever”

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Posted 7 years ago

Dear Bhupinder, Thank you for your fantastic feedback. We appreciate your kind works. Kind Regards, U Drive Cover

Posted 7 years ago

“Im not happy .. they got my no claims wrong wen they was giving me a quote it's a good job I checked .. Then they sent me a letter saying they was gonna cancell wen they had all the information .. I have been with U drive for 3 yrs now”

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Posted 7 years ago

Dear Zahid, I am sorry to hear about your experience with ourselves. I have one of our senior customer service advisers looking into your file and we will contact yourself shortly to resolve any issues. Kind Regards, U Drive Cover

Posted 7 years ago

“Not been impressed st all with customer service , mistakes and delays and second requests for information. Request additional quotes still waiting . Would not recommend”

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Posted 7 years ago

Dear Sharmain, We are very sorry that you have not had a great experience with us. We will arrange a call back for you shortly to ensure we resolve any outstanding queries you have. Our sincerest apologies. Kind Regards, U Drive Cover

Posted 7 years ago

“Found a great price and returned calls and emails when said will do so.”

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Posted 7 years ago

Dear Jade, Thank you very much for your fantastic feedback! Kind Regards, U Drive Cover

Posted 7 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews