U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one amazing and compassionate company. They always want to help out with any issues one might be presented with and are genuine when listening to your personal situation in order to accommodate you and proffer a sensible way out to ensure you are satisfied with your request. I have dealt with many nice customer support reps. Of recent is Kayla Long.”

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Posted 2 years ago

“Your customer service Charlotte was really efficient and helpful.”

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Posted 2 years ago

“Best and fast service. I spoke to Jamie and he did everything nicely. Thank you”

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Posted 2 years ago

“Was the best costumer service we have gotten from a long time from Jamie was very helpful and very excellent and helpful worker. Jamie Griffiths”

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Posted 2 years ago

“Friendly staff, quick to deal with my questions and very knowledgeable.”

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Posted 2 years ago

“Simply the best I’ve ever had. Thank you guys”

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Posted 2 years ago

“After my previous insurer had put incorrect information on my NCB certificate, udrive would of needed to cancel my insurance. However they were very helpful in helping me get the matter resolved rather than just cancel the insurance. They helped relieve the stress and were in constant contact all through the process, with outstanding customer service.”

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Posted 2 years ago

“Very shocking company don’t use stay way charged me £257 deposit send my information in 7 days they said there cancelling my insurance due to not receiving my information which I did and then got the cheek to charge me £377 stay away”

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Posted 2 years ago

“Spoke with “Jamie Griffiths”within the Customer Services Team was absolutely amazing dealing with my insurance cancellation help, guidance and support was of the fantastic Thank you!”

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Posted 2 years ago

“Very rude I Insured from 2 years now they said sory we can’t give you policy beacuse yu had accident then whts insurance for we paying money aswel but not not money them money worth it or one just money”

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Posted 2 years ago

“Having originally dealt with a trainee sales agent and disappointed with his level of service, I decided to cancel my policy, based on 2 factors: Quoted additional premium was not acceptable and literally being pressured to commit to the new cover by the threat of an increasing premium if i did not commit that day. Having sourced cover with another well known Insurance Company, I was able to pay slightly more than the quoted by U Drive Cover for a full 12 months and not six months which had left to run on my policy. Not Impressed!! However, today, I spoke with a fully professional agent by the name of Jamie Griffiths who dealt with my cancellation promptly and efficiently within a few minutes, had I spoken with him initially, I may not have needed to cancel my policy. Jamie is the guy to ask for at U Drive Cover and I highly recommend him. I now look forward to my No Claims Discount Certificate and the balance of my premium being refunded. Thank you Jamie. Michael A Callus.”

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Posted 2 years ago

“Very helpfull and spoke well. fast at his work more than happy with the help i received goid asset to your company.”

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Posted 2 years ago

“Spoke to Jamie Griffiths who was very helpful and sorted my insurance transfer within few minutes and was very polite. Would definetly recommend udrive as a company.”

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Posted 2 years ago

“Awful company to deal with. Said they had a van then after I paid said they hadn't but as preauthorized my card for a whole month I have to wait for it and no trying to sort out with their incompetent staff who quite literally know nothing about their own systems will resolve the problem. Made it my duty to post on every single review site there is. Do not use unless you can afford them ripping you off!!!”

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Posted 2 years ago

“I was served by Jamie Griffiths and I have to say he was absolutely lovely! Very helpful and very quick! I’m very satisfied”

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Posted 2 years ago

“Great support, very kind and professional Thank you”

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Posted 2 years ago

“VERY HAPPY AND GRATEFUL WITH JEMMY CUSTOMER SERVICE TODAY!”

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Posted 2 years ago

“Jamie Griffiths within the Customer Services Team was absolutely superb. His help, guidance and support was of the highest possible calibre. Thank you!”

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Posted 2 years ago

“Sorted my change over within one hour he very polite and helpful Jamie dealt with my enquiry perfectly”

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Posted 2 years ago

“Jamie dealt with my requests quickly and efficiently Good manners friendly and helpful Give him a pay rise Many thanks”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews