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U Drive Cover Reviews

3.5 Rating 2,018 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

Write Your review

Anonymous
Anonymous  // 01/01/2019
Best insurance company ever ,thank you guys!
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Posted 1 year ago
Max was very helpful today thank you
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Posted 1 year ago
Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.
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Posted 1 year ago
Very happy so far, good price and service. Hope I won't need the claims department.
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Posted 1 year ago
The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days
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Posted 1 year ago
I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!
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Posted 1 year ago
WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.
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Posted 1 year ago
Didn’t have to really deal with them, but when I did, they couldn’t answer my queries, and the cost was almost double the best quote I got.
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Posted 1 year ago
SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life
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Posted 1 year ago
Paul was polite, quick, answer all my questions and listened carefully. Thanks a lot Paul
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Posted 1 year ago
I can't stress enough how grateful I am for the exceptional service I received from Charlotte at U Cover Insurance. Her dedication and genuine care made all the difference when I found myself in a perplexing situation with my insurance. As someone not well-versed in the intricacies of insurance regulations, I was on the brink of having my coverage canceled by the insurer. Charlotte stepped in as a true savior. Her patience in understanding my predicament, her willingness to explain the complexities of insurance, and her tireless efforts to ensure that my policy remained active were nothing short of remarkable. Her expertise in the field is undeniable, but it's her kindness and willingness to go above and beyond that truly set her apart. Charlotte didn't just save my insurance; she saved my peace of mind. I can't thank her enough for her hard work and dedication. She has my utmost respect and gratitude, and I wholeheartedly endorse her with a glowing 5-star review. If you're ever in need of insurance assistance, Charlotte is the one to trust. Thank you, Charlotte, for your outstanding support! Forever grateful!
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Posted 1 year ago
The lady I spoke to was very very helpful and polite
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Posted 1 year ago
Very helpful lady
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Posted 1 year ago
3 Stars is for my overall rating after 3 phone calls. All calls - there was a lot of office noise in the background . Todays call handler was very good and polite. But overall information not explained very well across all 3 contacts
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Posted 1 year ago
happy the way the customer service and all the staff sorted out the issue with my paper work etc. very friendly and approach staff.
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Posted 1 year ago
Alessandra was very helpful and resolved my query swiftly. Thank you for your help and advice 😊
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Posted 1 year ago
Don’t even deserve one star , sold me policy on lie
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Posted 1 year ago
Good & happy
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Posted 1 year ago
Very polite and understanding even gave us a good giggle along the way. Deserves a good raise! Good man 👍
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Posted 1 year ago
Telephone queue duration and really expensive premium
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Posted 1 year ago
U Drive Cover is rated 3.5 based on 2,018 reviews