U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.45

3.5 Rating 2,018 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,018 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficient and easy to deal with”

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Posted 6 years ago

“Your communications are poor, it lacks specifics ... whilst follow-up emails are like a nag. Information requested, for instance proof of address, could be found on the provided UK Driving license. Your staff you be more intuitive, rather following robotic scripts of operation”

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Posted 6 years ago

“Alex was very helpful, he explained in detail the different options available to me and made the process very easy to make a purchase”

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Posted 6 years ago

“Very friendly and professional staff members. Alex made this a lot easier and understandable.”

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Posted 6 years ago

“Alex was very good he came back to me in no time. He was professional and made the process easy for me to understand. Thanks Alex you are an asset to U Drive. keep up the good work.”

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Posted 6 years ago

“Excellent customer service by Alex excellent interpersonal skills he is an asset to UDrive....”

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Posted 6 years ago

“they have no respect and no manners wouldnt suggest anybody to use this insurance provider”

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Posted 6 years ago

“Both people I spoke with over the phone, were friendly, cheerful and very realistic. Able to answer all question with sense of confidence, which was reassuring and helpful. Prices are very reasonable and seem to provide good service so far. Thanks Sophie white”

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Posted 6 years ago

“Fast and efficient from start to finish”

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Posted 6 years ago

“The price was higher once I had paid”

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Posted 6 years ago

“This is the first time i took policy out from udrive and i don't think i will do the same mistake ever again or recommend to anyone first of when i wanted to cancel my policy after 8 months as i sold my car and did not made any claim i was asked to pay more to cancel than my premium and seconly i have resend my proof of no claim bonus from previous insurance which i did send 2 times and still not updated been driving since 2004 and did use many insurance companies in past udrive is the worse out of all of them.”

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Posted 6 years ago

“The sale assistant I dealt with was very informative and honest. Base on that experience I'll more than happy to recommend u drive cover anytime 👌🏾”

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Posted 6 years ago

“One of the worst company I ever experience. Google reviews are representing its picture. I'll request please don't use this company at all. I wish I could give zero star.”

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Posted 6 years ago

“Honestly, if i could i put 0 Star, very very bad experience on car insurance . Use the insurance for 6 month after sell the car when i called them for cancellation they said refund money would be £50. i paid for whole year £1356. they said this is their policies , After 14 days if you cancel the insurance they you refund you only £50, They gave me Insurance from TANSER Insurance Company they can't provide you a car insurance they are broker , very very disappointed , Please please Take a Honest Advise don't buy the insurance from this company you will definitively lost your money.”

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Posted 6 years ago

“Can’t remember the person who rang me but he was very polite and professional.”

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Posted 6 years ago

“Im very with the help from one of the assistan. I think his name is Nathen. He explain me everythink clear. Fix all the mistake i made online aplication. Thanks for help insuring my mercedes s class S600PST”

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Posted 6 years ago

“On the ball , very prompt to sort my insurance happy days”

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Posted 6 years ago

“Thanks for time today. I called to take the policy and it was a quick go through the details and payment taken. Job done. Keep up the good service.”

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Posted 6 years ago

“Quick response”

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Posted 6 years ago

“Very helpful and clear”

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Posted 6 years ago

U Drive Cover is rated 3.5 based on 2,018 reviews