Direct Beautique Reviews

Name: Direct Beautique
Rating: 4.65

4.7 Rating 2,457 Reviews

93 %

of reviewers recommend Direct Beautique

4.7

Based on 2,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0845 544 1512

Email:

enquiries@directbeautique.co.uk

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Direct Beautique 5 star review on 26th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smashing service and fast postage”

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Posted 5 years ago

“best value first class service”

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Posted 5 years ago

“Delivery way outside the quoted 3-5 days, despite an email on the day after order accepted AND PAYMENT TAKEN saying it was being dispatched. Impossible to contact via given phone number, and ignoring emails Shocking customer service”

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Posted 5 years ago

“Have no regrets.”

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Posted 5 years ago

“Great! Lovely service.”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Ordered not received item emailed them no response ripped off rubbish”

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Posted 5 years ago

“Very good service, first time user and will definitely buy from them again”

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Posted 5 years ago

“Absolutely perfect”

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Posted 5 years ago

“Ordering service efficient and easy to use. Very prompt delivery”

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Posted 5 years ago

“Good price postage free a nice present for an elderly friend”

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Posted 5 years ago

“A1 service great quality would buy again many thanks”

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Posted 5 years ago

“My wife placed an order for a Clarins product size 100ml. However when the product came it was only 50ml size. When she tried to phone the company there was no one to talk to only a voicemail that was`nt accepting messages. So far she has sent 2 e-mails with no response at all from them. She Feels ripped off. Most of the reviews praise the good delivery times, but beware if you have a problem with the product, you`re not able to contact them, they will ignore you. This company has`nt the decency to contact us. If anyone from Direct Beautique reads this, her Customer reference is 33413/AMZ356002”

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Posted 5 years ago

“Excellent service. Highly recommended!”

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Posted 5 years ago

“don't know who you are?”

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Posted 5 years ago

“I am very disappointed with this company. I have previously ordered perfumes with no problem. Last month I reordered the same perfume on the 21st June. I was advised it would be 3-5 days delivery. No problem. The money was taken from my credit card - no problem. On the 24th June I was advised that the goods had been despatched. On the 25 or 26th June I was refunded the payment with no explanation. I then tried to contact the company 3 times by email - No response. I called numerous times to the number published. I was unable to speak with a human and told to leave a message. However, the voice mail box was full. I then sent yet another email, to say I had received a refund - but why send me an email saying the goods had been despatched. Very disappointed with this company. Their prices were good, and but their customer service definitely not. I will also not use this company again. However, they were responsible and refunded me - but absolutely no explanation. This company definitely needs a few more staff to respond to customer queries.”

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Posted 5 years ago

“It was a confident buy from a trusted trader. Such things are personal and we would all like to trade with people who know quality and the meaning of service. I was not let down at all and would use them again.”

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Posted 5 years ago

“Very good value and helpful customer service”

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Posted 5 years ago

“Product was exactly as advertised. Arrived quickly and as expected. Would recommend and use these again”

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Posted 5 years ago

“Excellent thank you”

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Posted 5 years ago

Direct Beautique is rated 4.7 based on 2,457 reviews