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u hold the key Reviews

4.8 Rating 326 Reviews
95 %
of reviewers recommend u hold the key
4.8
Based on 326 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
I was impressed on the occasions I have phoned up - the staff have been helpful and knowledgeable. My container was in a new condition and I feel that the site is secure. Very pleased with the fact that you do not have to give notice to give up the container and that a refund will be given for any unused days.
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Posted 8 years ago
Access is great, 24/7. I've had 2 storage units, a large one to start with and now a smaller one, both have been completely dry and secure. Everything you need for your storage!
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Posted 8 years ago
Fabulous service highly recommended promt deposit return five star
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Posted 8 years ago
Used they for a month in between moving houses. Good value would use again
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Posted 8 years ago
Efficient helpful service. No problems at all.
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Posted 8 years ago
The container unit itself is fine. It is secure , dry and easy enough to lock and unlock. It having been moved to Birtley from Stanley, there is now the additional security of automated gates. The gentleman who met me at the new site and handed me my gate fob was very helpful indeed. The only negative ( which also applied at the previous Stanley site )is the scruffy condition of the ground around the units, with broken glass and nails representing a risk to vehicle tyres
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Posted 8 years ago
I was very satisfied with u hold the key with a recent rental of one of there units at bishop Auckland A no pressure company a good approach to clients easy access to site Would use again if the need arises in the future Kind regards, Mr Nann
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Posted 8 years ago
we originally rented a storage unit for a short term solution, which has turned into long term. the whole process was easy, the staff at U hold the key have always been very helpful. They showed me how to open and lock the unit and nothing has ever been a problem . i would definately recommend U hold the key to anyone who needs some storage space
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Posted 8 years ago
Reasonably priced, great service, very helpful.
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Posted 8 years ago
Hassle free 24 hour service. Far better than even the most expensive
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Posted 8 years ago
Cheap. Really convenient location. Friendly staff who, reassuringly, are available day and night. I couldn't recommend U Hold The Key more.
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Posted 8 years ago
No problems with unit all nice and easy
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Posted 8 years ago
Great value storage and very flexible with length of time you have the storage. Would certainly reccommend and use again
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Posted 8 years ago
Quick, easy & cheap! 5* services would highly recommend to anyone wanting storage!
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Posted 8 years ago
Very good and easy to use, being able to come and go just when I needed help
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Posted 8 years ago
one small hiccup which was sorted very quickly. secure site i wouldnt hesitate to use again.
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Posted 8 years ago
Had no problems what so ever. Brilliant communication with staff.
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Posted 8 years ago
Very impressed with the service would use again
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Posted 8 years ago
Rental period was totally open and flexible. Access was good with the site having 24hr security Would use again if needed
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Posted 8 years ago
great people to deal with very smooth transactions ,spotless containers was ideal for me great prices would 100% use again when required
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Posted 8 years ago
u hold the key is rated 4.8 based on 326 reviews