u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 326 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 326 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great speedy service well impressed 5 star. Thanks Dave”

Helpful Report

Posted 4 years ago

“Clean and dry storage facility - added bonus of being able to drive up to the storage locker itself! Very good customer service at the start and end of our storage period. Really good value compared to large chains.”

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Posted 4 years ago

“Quick efficient process and Container exactly as described and what I required.”

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Posted 4 years ago

“Very quick and easy to book a container. Easy payment. The access is great and very secure. I feel confident my things are safe.”

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Posted 4 years ago

“Booked at very short notice, size I required was not available but given next size up for the smaller price. Quick, efficient and hassle free, very impressed. Would thoroughly recommend.”

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Posted 4 years ago

“They were very efficient, super easy to access storage. Great service, good price. I recommend it.”

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Posted 4 years ago

“A really friendly company that go out of their way to help. Thank you u hold the key!”

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Posted 4 years ago

“Second time i have rented and chose mainly because of 24hour operation. Units are clean and well looked after with full support service if needed.”

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Posted 4 years ago

“Absolutely excellent service. Units are so clean and such great quality. Highly recommend Alnwick site.”

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Posted 4 years ago

“Site manager professional, 24 hour access, competitively priced, excellent customer service department, storage unit clean and secure, on site security excellent.”

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Posted 4 years ago

“Great communication, quick and easy service. Highly recommend”

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Posted 4 years ago

“I would like to compliment the Joanne fir the assistance she has given to me and the helpfulness received. She has answered every question put to her in an exemplary way. I would highly recommend U Hold The Key to all my friends and colleagues. Thank you once again for all the assistance given, it is greatly appreciated”

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Posted 4 years ago

“Very good service and facilities. Clear concise communication especially in these strange times”

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Posted 4 years ago

“Hassle free service from booking online to collecting keys at the gate. Would definitely recommend using u hold the key.”

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Posted 4 years ago

“Easy to deal with, clean well maintained unit, good access to site.”

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Posted 4 years ago

“Easy to use service, friendly staff and good prices.”

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Posted 4 years ago

“Initial contact and rental not a problem well done, didn't require the container as planned returned key in 3 days, not received refund yet 6 days and counting, quick to take rental in first place.”

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Posted 4 years ago

We are sorry that you have had a negative experience with UHTK. Our staff and customer’s safety is very important to us and we took a decision last week to follow government guidelines regarding coronavirus (Covid 19) to have our staff working from home where possible. This has temporarily disrupted our usual high level of service and we would hope that our customers will bear with us during this very difficult time. We will look into your query and progress your refund as quickly as we can. Best Regards, U Hold The Key

Posted 4 years ago

“Very friendly and professional. Whole process was easy and efficient. Highly recommend”

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Posted 4 years ago

“Easy to organise and friendly staff. If only everything was this straight forward.highly recommended. Thankyou.”

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Posted 4 years ago

“Very good service, clean unit, very easy to deal with, will use again. Cost very competitive, 5 out of 5”

Helpful Report

Posted 4 years ago

u hold the key is rated 4.8 based on 326 reviews