u hold the key Reviews

Name: u hold the key
Rating: 4.77

4.8 Rating 326 Reviews

95 %

of reviewers recommend u hold the key

Company Reviews

Metrics

Info

4.8

Based on 326 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Always available 24hr easy to use with key fob. Very helpful staff.”

Helpful Report

Posted 11 months ago

“Great service good location easy accessible all good”

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Posted 11 months ago

“This is a brilliant company, 24/7 access is great and I cannot fault the service I’ve received.”

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Posted 11 months ago

“Very good, great access couldn’t be better”

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Posted 11 months ago

“Uneven surface needs to fixed.”

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Posted 11 months ago

“Good secure site easy in and out”

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Posted 11 months ago

“Hi, I hired two 20 ft containers in september and october this year because of moving house. I found it very easy to sign up the staff very helpfull, and the site at alnwick very easy to enter and leave. Regards Barry.”

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Posted 1 year ago

“just so easy in and out when you need too, worth every penny thanks”

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Posted 1 year ago

“Can’t fault them the container, totally dry and monthly rent very cheap 👍”

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Posted 1 year ago

“Please understand us Customers dont understand how your Company works and you need to explain in plain easy to understand terms so EVERYONE knows whats going on and how the process works especially with Payments. Containers are good but the ground at the site where mine is has a rough surface with rubble etc and gets quite boggy when wet! I phoned to tell about the gate being stuck open but would have thought you would have known about it through the Camera Security System!?”

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Posted 1 year ago

“We were very satisfied with this storage company. Very helpful and we could add to our container as we packed. Would recommend. The office staff friendly and ver efficient.”

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Posted 1 year ago

“Brilliant company to do business with. Staff are friendly and very efficient. Containers are really clean and tidy access to site is fantastic. Would recommend to family and friends.”

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Posted 1 year ago

“Great service. Units are easily accessible, clean and dry. Thank you”

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Posted 1 year ago

“Very easy to set up and pick up the key, great onsite induction to the whole process. The lock on the container was very difficult to take on and off and speaking to others we weren't the only ones. I dropped off the keys a few weeks before my contract officially ended and was told I would get a refund but I'm still waiting, even after chasing it.....”

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Posted 1 year ago

“Currently using the container. Very easy to find. Help is always at hand when iv rang about things. Nothing is a problem. So far so good.”

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Posted 1 year ago

“Very competitive price , love 24hr access with own key fob to access secure site. Being able to drive right upto unit is fantastic”

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Posted 1 year ago

“Very good response to my telephone inquiry and the service thereafter was excellent. Thanks Donald gray”

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Posted 1 year ago

“Very good Customer Service.”

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Posted 1 year ago

“Excellent customer service. Good dry containers.”

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Posted 1 year ago

“I recieved an excellent service quick and easy thankyou so much”

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Posted 1 year ago

u hold the key is rated 4.8 based on 326 reviews