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Tyre Savings Reviews

4.3 Rating 5,786 Reviews
82 %
of reviewers recommend Tyre Savings
4.3
Based on 5,786 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Tyre Savings Reviews
Had to wait over an hour at formula1 autocentre as the tyres were not delivered on time by tyresavings. I tried calling customer service several times but kept going to same answering machine message. After long wait I went in again and the receptionist told me he'll just put on similar quality tyres on for the same price. I thanked him, gave my car key and ended up getting the same exact tyres I ordered. Not sure if formula 1 lied to me about waiting for tyres delivery so that they win some time as they were super busy working on so many cars, or if they just had the exact same tyres in stock and actually helped me out!? Anyhow I had the tyres installed after nearly 3 hours of total time at the autocentre. I gave it only 2 stars as customer service was not reachable and for unreliability and long wait.
Helpful Report
Posted 2 months ago
Fitting service was rubbish because it took 3 hours to do tyres changing and tracking and, in the end, charged me an extra £20 because they told me apparently it was not easy to unscrew bolts..
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Posted 4 months ago
You need to coordinate with fitting centres yo confirm the date and time. There is no point in saying it is confirmed and then getting a call from the centre saying they can't do the date.
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Posted 5 months ago
Ordered 4 tyres with 4 days notice. About 5 pm day before fitting told there was only 2 due to supplier issues. So need to sort out another 2 and another visit to fitter. Not really good enough.
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Posted 8 months ago
Tyres fine but you sent me to Parson lane and that sight had apparently been closed for over a year.
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Posted 8 months ago
I ordered a tyre on Saturday. I tried to change the order on Sunday by email and several times during the week. My calls by phone and emails were totally ignored by you
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Posted 10 months ago
I ordered sommer tyres,but got M+S....
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Posted 10 months ago
Good price. First booking was delayed. Second booking the tyres were not there when I travelled to get there and third booking the invoice was £150 more than my quoted price
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Posted 11 months ago
The lack of communication between Tyre savings and the fitting station meant I turned up for an appointment to be told, we dont do bookings for tyres, we have no tyres at that price and that i would have to wait 2 hours for an order to arrive, all by a brusque rude manager. When I complained to their head office an email was suddenly found but when i went back two days later my tyres were fitted begrudgingly and the half hour wait turned into 70 minutes and the £78 turned into £112 as I needed tracking etc which was never mentioned. Overall very disappointing and shall not be using again unless dire circumstance exist.
Helpful Report
Posted 11 months ago
I was given an appointment at Cando Autocentre in Aylsham Norfolk for 10.30 last Saturday 17th February. I was very annoyed to find that no-one was there to fit my new tyre - it would have been useful if you had known that they don’t open on Saturdays and haven’t done for years. I arranged my tyre fitting direct yesterday and luckily the tyre had arrived and it was efficiently fitted. 5 stars to the fitting company and two stars for your bad service.
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Posted 1 year ago
Customer care and service toward female customers needs to be vastly improved. Attitude of some of the staff needs attention. They need to make you feel comfortable. The actual fitter however, was friendly.
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Posted 1 year ago
Ordered 4 tyres The rear ones came as winter tyres even though on website is clearly stated they supposed to be summer tyres, tried twice to contact customer service and goes straight to voicemail, left 2 voicemails and no call back so very poor customer service
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Posted 1 year ago
great price and ordering but spoilt by taking over 4 hours to fit whilst sat in a very cold waiting room
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Posted 1 year ago
I visited the selected fitting station, KAM service, and arrived 10 minutes earlier. However, I ended up waiting for 2 hours to have my 4 tires fitted! A skilled tire fitter can complete the task in as little as 30 minutes when in a hurry, but even allowing for some extra time, 1 hour should have been sufficient. Waiting for 2 hours is simply unacceptable. I strongly advise against using KAM service for tire fitting.
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Posted 1 year ago
Tyres were good value. Local fitting place to us was not good, had to leave the car there and go back 1.5 hours later as fitter wouldn't do it while we waited there. Also we asked a simple task to swap 1 wheel from the back to the front after fitting the tyre so the 2 new tyres were on the front, fitter agreed but when we went to pick up and pay, the price had gone up by nearer £14 for this. We asked for a receipt (for car service history) but fitter said here's your receipt (which was just the card machine receipt). Wouldn't use again because of these reasons, not Tyresavings fault but as that was the most local fitter, not a chance of using again.
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Posted 1 year ago
A difficult review, while Tyresaver. Com arrange a potentially great service they are let down badly by their fitting company were I sat for over two hours while 2 tyres where fitted which for car sized tyres is painfully slowl. F1 where obviously starting from the back of the grid on the day of fitting.
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Posted 1 year ago
Arrived 10 mins early was told that there running behind due to an issue with tyres being fitted to the car before mine Didn’t have new tyre valves in stock Drove off to find the locking wheel nut had not been put back in car returned to garage said it was put back in then went to look up road and found it as it had been left on wheel Won’t be going back
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Posted 1 year ago
I chose to use Formula one to fit my tyres bought from you. I am given a timeslot of 10.30 -11.30 am. I got a phone call from Formula one saying saying that I HAVE to be there at 10.30am. Unfortunately I couldn't locate the wheel nut and got there at 11.00am. They refused to fit my tyre at the time. Waste of time.
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Posted 1 year ago
Easy enough to book, got turned away from appointment, told tyres did not arrive. Called customer service after leaving tyre centre embarrased to be told they did have the tyre's and they had proof of delivery, never got a call back from tyresavings with an update as told by operator but tyre centre suddenly did have tyres and called me back after calling operator. Stressful
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Posted 1 year ago
Tyre savings booked me an appointment I could not keep so I tried to contact them by phone but there mailbox is full, tried to contact them online but they never replied. Contacted the tyre fitter direct who was very helpful and we sorted out a time that was convenient.
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Posted 1 year ago
Tyre Savings is rated 4.3 based on 5,786 reviews