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Tyres Northampton Reviews

4.8 Rating 347 Reviews
96 %
of reviewers recommend Tyres Northampton
4.8
Based on 347 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Tyres Northampton Reviews
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Phone:

01604 588599

Email:

enquiries@tyresnorthampton.com

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Anonymous
Anonymous  // 01/01/2019
I thought this company had great customer service and dealt with my puncture very well. It was my first puncture I have had so I was unsure what to do. But one of their employees (Craig Allen) was waiting right at the door and provided us with quick and kind service. The facilities were outstanding as well with the waiting room being in very good condition, which included free wifi, computers and gaming consoles so it was hard to be bored! My tyre was fixed very quickly and overall the service was excellent.
Helpful Report
Posted 9 years ago
I thought this company had great customer service and dealt with my puncture very well. It was my first puncture I have had so I was unsure what to do. But one of their employees (Craig Allen) was waiting right at the door and provided us with quick and kind service. The facilities were outstanding as well with the waiting room being in very good condition, which included free wifi, computers and gaming consoles so it was hard to be bored! My tyre was fixed very quickly and overall the service was excellent.
Helpful Report
Posted 9 years ago
It is not very often that someone exceeds your expectations, but my recent visit to Tyres Northampton was money very well spent. I was specifically going for wheel alignment and wheel balancing as there simply is not many people around who have Hunter equipment and the ability to get tricky wheels bang on. All the staff where helpful but in particular the technician who served me went to great lengths to ensure I was happy. I even returned after a test drive to do some further tweaking and that was dealt with on the spot, no problem. Some people may not understand what it takes to get high performance cars just right and that the owners can be very picky but these guys certainly do - Keep up the good work.
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Posted 9 years ago
It is not very often that someone exceeds your expectations, but my recent visit to Tyres Northampton was money very well spent. I was specifically going for wheel alignment and wheel balancing as there simply is not many people around who have Hunter equipment and the ability to get tricky wheels bang on. All the staff where helpful but in particular the technician who served me went to great lengths to ensure I was happy. I even returned after a test drive to do some further tweaking and that was dealt with on the spot, no problem. Some people may not understand what it takes to get high performance cars just right and that the owners can be very picky but these guys certainly do - Keep up the good work.
Helpful Report
Posted 9 years ago
I have used Tyres Northampton on several occasions and have never been let down or disappointed with the service, I am a small business and have to count the pennies and with this company I have never felt ripped off or been told that my vehicles (one car two small vans) need unnecessary work carried out, I have no problem recommending them.
Helpful Report
Posted 9 years ago
I have used Tyres Northampton on several occasions and have never been let down or disappointed with the service, I am a small business and have to count the pennies and with this company I have never felt ripped off or been told that my vehicles (one car two small vans) need unnecessary work carried out, I have no problem recommending them.
Helpful Report
Posted 9 years ago
I have used Tyres Northampton many times and I wouldn't use another tyre fitting place. The fact that I was once asked what tyre pressures I'd like in my tyres, although a small thing, highlights perfectly their attention to detail, strive for customer satisfaction and professionalism. I work for evo Magazine (which I don't always make clear when I turn up so I believe the way I am treated is representative to everyone), and we have tyres changed a lot. Although they're not the most local tyre fitter we always use Tyres Northampton. The whole team are hugely impressed, and we consider them to be the best place for tyres. I am fastidious about my wheels, and the first time I got them to fit a set of tyres for me I watched over the fitter as I would normally. I was so satisfied they handled my wheels with as much care as humanly possible that I am now confident I can leave my wheels with them and enjoy their excellent customer areas and not worry at all. I have recommended Tyres Northampton to my Dad, who is just as particular about his car as I am, and he has been as equally impressed as I have and uses Tyres Northampton for his MOTs as well as new tyres. My latest experience wasn't a simple set of new tyres, one of my wheels was actually damaged and wouldn't hold air. They sourced someone to repair the wheel and provided me with alternative transport as I didn't have a spare wheel. I simply couldn't recommended them enough!
Helpful Report
Posted 9 years ago
I have used Tyres Northampton many times and I wouldn't use another tyre fitting place. The fact that I was once asked what tyre pressures I'd like in my tyres, although a small thing, highlights perfectly their attention to detail, strive for customer satisfaction and professionalism. I work for evo Magazine (which I don't always make clear when I turn up so I believe the way I am treated is representative to everyone), and we have tyres changed a lot. Although they're not the most local tyre fitter we always use Tyres Northampton. The whole team are hugely impressed, and we consider them to be the best place for tyres. I am fastidious about my wheels, and the first time I got them to fit a set of tyres for me I watched over the fitter as I would normally. I was so satisfied they handled my wheels with as much care as humanly possible that I am now confident I can leave my wheels with them and enjoy their excellent customer areas and not worry at all. I have recommended Tyres Northampton to my Dad, who is just as particular about his car as I am, and he has been as equally impressed as I have and uses Tyres Northampton for his MOTs as well as new tyres. My latest experience wasn't a simple set of new tyres, one of my wheels was actually damaged and wouldn't hold air. They sourced someone to repair the wheel and provided me with alternative transport as I didn't have a spare wheel. I simply couldn't recommended them enough!
Helpful Report
Posted 9 years ago
The main requirement for my visit was to have a tyre transferred from a damaged wheel onto a new one. Craig, the gentleman who dealt with my inquiry, informed me that Tyres Northampton also provide a wheel rim repair service. So, having had the swap over successfully completed, I have left the damaged one for them to repair. I cannot praise Craig and the other staff at Tyres Northampton enough. They were extremely helpful and very prompt at dealing with my initial request, plus I am now having my damaged wheel rim repaired. Thank you all so much.
Helpful Report
Posted 9 years ago
The main requirement for my visit was to have a tyre transferred from a damaged wheel onto a new one. Craig, the gentleman who dealt with my inquiry, informed me that Tyres Northampton also provide a wheel rim repair service. So, having had the swap over successfully completed, I have left the damaged one for them to repair. I cannot praise Craig and the other staff at Tyres Northampton enough. They were extremely helpful and very prompt at dealing with my initial request, plus I am now having my damaged wheel rim repaired. Thank you all so much.
Helpful Report
Posted 9 years ago
The main requirement for my visit was to have a tyre transferred from a damaged wheel onto a new one. Craig, the gentleman who dealt with my inquiry, informed me that Tyres Northampton also provide a wheel rim repair service. So, having had the swap over successfully completed, I have left the damaged one for them to repair. I cannot praise Craig and the other staff at Tyres Northampton enough. They were extremely helpful and very prompt at dealing with my initial request, plus I am now having my damaged wheel rim repaired. Thank you all so much.
Helpful Report
Posted 9 years ago
Very good job and great customer service! Very helpfull!
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Posted 9 years ago
Very good job and great customer service! Very helpfull!
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Posted 9 years ago
I am a returning customer to Northampton performance tyres due to their excellent customer service, lovely environment and very good deals. Craig was extremely helpful and made the experience stress free he is an asset to the business. Will definitely recommend it to anyone.
Helpful Report
Posted 9 years ago
I am a returning customer to Northampton performance tyres due to their excellent customer service, lovely environment and very good deals. Craig was extremely helpful and made the experience stress free he is an asset to the business. Will definitely recommend it to anyone.
Helpful Report
Posted 9 years ago
As a woman I feel a little uncomfortable going into a garage and always expect to be charged the earth,but what a refreshing change to go to Tyres Northampton, I had a problem with my car and went in for some advice and a 2nd opinion after visiting another garage. I was more than satisfied with the very clear informative advice given and unusually felt no pressure to buy anything, I was also offered a coffee whilst my car was looked at. This is a very high class service and i will definitely be going back for any future work that is required
Helpful Report
Posted 9 years ago
As a woman I feel a little uncomfortable going into a garage and always expect to be charged the earth,but what a refreshing change to go to Tyres Northampton, I had a problem with my car and went in for some advice and a 2nd opinion after visiting another garage. I was more than satisfied with the very clear informative advice given and unusually felt no pressure to buy anything, I was also offered a coffee whilst my car was looked at. This is a very high class service and i will definitely be going back for any future work that is required
Helpful Report
Posted 9 years ago
Great service thank you! I have an old car and it appears that doesn't matter. I get treated just as well as if I had a Rolls. Craig has always been polite and extremely helpful and goes out of his way to help ..... always. Charlotte at reception is a gem too. I have been going to Northampton Tyres for sometime now. Nothing is too much trouble even down to just fitting a light bulb or topping up screen wash ! oh and the coffee is good as well. :) Five ***** is well deserved.
Helpful Report
Posted 9 years ago
Great service thank you! I have an old car and it appears that doesn't matter. I get treated just as well as if I had a Rolls. Craig has always been polite and extremely helpful and goes out of his way to help ..... always. Charlotte at reception is a gem too. I have been going to Northampton Tyres for sometime now. Nothing is too much trouble even down to just fitting a light bulb or topping up screen wash ! oh and the coffee is good as well. :) Five ***** is well deserved.
Helpful Report
Posted 9 years ago
Great service, polite helpful and accommodating. Will be returning. I asked for his name Craig and will be asking for him next time. Thankyou.
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Posted 9 years ago
Tyres Northampton is rated 4.8 based on 347 reviews