Tyres Northampton Reviews

Name: Tyres Northampton
Address: Unit 13, Salbrook Road Industrial Estate, Salbrook Road, Salfords, Northampton
Rating: 4.79

4.8 Rating 347 Reviews

96 %

of reviewers recommend Tyres Northampton

Company Reviews

Metrics

Info

4.8

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01604 588599

Email:

enquiries@tyresnorthampton.com

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Tyres Northampton 5 star review on 8th June 2022

Louise W

Tyres Northampton 5 star review on 3rd May 2022

Tyres Northampton 5 star review on 14th January 2020

Kevin

Anonymous

Anonymous // 01/01/2019

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“First time we have visited and would recommend you to others as the staff are very friendly and very helpful. Excellent experience for someone looking for good customer service.”

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Posted 8 years ago

“Very professional garage with helpful and knowledgeable staff.”

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Posted 8 years ago

“Service is always excellent all staff very helpful and ready to help”

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Posted 8 years ago

“Fantastic service as usual tyres fitted 20 minutes after arrival they always have a large stock of tyres so no delays why go any where else”

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Posted 8 years ago

“I am disappointed by the experience I received upon my last visit. Being a young mum with limited motoring knowledge I en trusted you to do my M.O.T based on a recommendation. However due to unacceptable unprofessional service delivered by 'Elvis'. I had no clear explanation as to the reasons behind the outcome. The lack of service resulted in 'Craig's' intervention as it was obvious to everyone that 'Elvis' lack of communication ability had made me feel alienated in what was already a stressful situation. I must praise Craig's efforts as he attempted to calm me and suggested a proactive solution. I feel that Craig is an asset to your business and Elvis could learn a lot from his customer service approach.”

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Posted 8 years ago

“I arrived in Northampton on business from Grimsby. Having some free time I decided to compare tyre costs against what I know I pay in my area. I shopped around and ended up at Tyres Northampton . The manager Craig was charming and although he Initially said he couldn't match my quote he kindly offered me a drink to which I said my mind won't change. He laughingly said the drink is free. I accepted and before I could get it he said can I give him a minute to see if he could match it which he did. Good business for all and I would recommend giving them a call Please note this isn't a back alley business, very professional with state of the art equipment and they haven't lost the value of good old fashioned customer service Mr G Stowe Grimsby”

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Posted 8 years ago

“Without doubt I presented a challenging situation to the guys every effort was made to satisfy my demanding needs with very good result, I shall certainly use their service again... with confidence.. Thank you for your assistance and keep up the good work..”

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Posted 8 years ago

“Very professional and good customer service”

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Posted 8 years ago

“Very polite staff, in and out in less then 30 minutes, a free cup of coffee and the price was good also”

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Posted 8 years ago

“I was served by one of the younger guys called Dylan who's customer services skills were excellent. He seemed very knowledgable on what tyres to recommend me. I was very happy with the service I received today. Many thanks, Jamie”

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Posted 8 years ago

“Excellent service from highly professional and extremely knowledgable staff.”

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Posted 8 years ago

“Excellent service and they honour their price promise. Open and honest two way conversation and you don't feel under pressure to buy or make on the spot decisions. For once a company that isn't £ focussed instead all of the effort is at front of house and directed towards the customer...and guess what if you are treated right people will come back again and again.”

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Posted 8 years ago

“Exellent service and value. Helped me with off the shelf non standard run flats while on long journey”

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Posted 8 years ago

“All staff very helpful & sorted our tyres out. Found other issues. All resolved & we were kept in contact at all times. Free tea & coffee & things to occupy the children. Brilliant.”

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Posted 8 years ago

“Very good. In a moment of crisis I was offered very good advice along with an excellent level of repair and service. Competitively priced I would highly recommend.”

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Posted 8 years ago

“Great service. Nissan had told me to have the brakes checked in 4 months when I had the car serviced in September. 10 months later Lee inspected my car and told me that my brakes are fine and that I don't need new brakes. Thanks very much.”

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Posted 8 years ago

“Both wife and I have come here for few yrs. v good service. Take time to look at and explain problem with customer. Run thro options. Today could have sold me tyres at over £100 but due to low mileage have recommended lower cost option. V good service from Craig.”

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Posted 8 years ago

“I have been a customer of Tyres Northampton for several years. I have always found the staff to be both helpful and courteous and the prices competitive. I invariably ask for Craig who again is very helpful and leaves me feeling like a human being and not just another customer”

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Posted 8 years ago

“Staff service is good as well as great quality job. Would recommend to anyone as they're reliable and trustworthy.”

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Posted 8 years ago

“Never go anywhere else in the town for my tyres, the staff are all friendly and helpful as well as being knowledgeable about tyres and associated services. Always a competitive price and a speedy service. Don't know how Craig recognises me when I visit as he must deal with hundreds of customers a week but he does and this just proves the family feel about the place. Keep up the excellent service!”

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Posted 8 years ago

Tyres Northampton is rated 4.8 based on 347 reviews