Tyres Northampton Reviews

Name: Tyres Northampton
Address: Unit 13, Salbrook Road Industrial Estate, Salbrook Road, Salfords, Northampton
Rating: 4.79

4.8 Rating 347 Reviews

96 %

of reviewers recommend Tyres Northampton

Company Reviews

Metrics

Info

4.8

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01604 588599

Email:

enquiries@tyresnorthampton.com

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Tyres Northampton 5 star review on 8th June 2022

Louise W

Tyres Northampton 5 star review on 3rd May 2022

Tyres Northampton 5 star review on 14th January 2020

Kevin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer Service excellent. Expert advice and clear communication. Waiting room facilities second to none! Competitive prices. A local business. Will certainly be returning!!”

Helpful Report

Posted 8 years ago

“First time visiting today. I was approached by a friendly member of the team straight away who knew how to deal with my request. The work was done very quickly, with the added bonus of realigning my car's tracking and also at a very reasonable price! Very friendly and helpful staff! I will be coming back again, thank you!”

Helpful Report

Posted 8 years ago

“This was my first visit to Tyres Northampton today and I was left very impressed. I had the misfortune of hitting a pot hole in the road and hence bursting a tyre. Tyres Northampton fortunately had the type of tyre I required and so the fitting was done with no problems and in a quick time. I also had my wheel alignment checked and before any adjustments were made I was shown a print out of what needed to be done. Again the work was done in a quick time with no problems or quibbles.”

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Posted 8 years ago

“First time use, some polite staff however was being told I needed things which I know for fact I did not need by Craig not to mention how rude he was when I didn't understand when he was trying to explain what was wrong with my car. Was over charged and won't be returning”

Helpful Report

Posted 8 years ago

“Amazing price & great good old fashioned customer service from Luke. Got a new set of tyres for my motorbike (pair Bridgestone BT-021, 120/70 & 180/55 ZR17's), was told the tyres would arrive in about 2 says, they arrived the next day! Will definitely use Tyres Northampton again, if you have a motorbike, check these guys out!”

Helpful Report

Posted 8 years ago

“I have used Tyres Northampton for over 20 years top quality service and even better coffee facilities since the customer area moved upstairs! Last weekend in order to fit mudflaps I needed to remove my wheels. 1 security nut would not budge. Luke and Scot spent a good 10 minutes beating it with a hammer and torque tool thingy and eventually got it undone. The cost.... nothing more than a handshake! That is true customer service, I shall return again when I need new tyres.”

Helpful Report

Posted 8 years ago

“Used them a number of times now, good service and another level of customer facilities while waiting. Had puncture repaired tonight by Luke who happily agreed to stay on and carry out the work even though I arrived 5 mins before closing. Good job.”

Helpful Report

Posted 8 years ago

“Used tyres Northampton a few times now. Great service and another level when it comes to customer facilities while you wait. I guess not the cheapest but very good value still. Had great service on most recent visit by Luke who happily stayed late to repair a puncture when I pulled up 5 mins before closing. Good job.”

Helpful Report

Posted 8 years ago

“I would like to say that my husband visited your premises this afternoon and spoke to an exceedingly helpful man called Luke. We needed advice and he was so helpful, we just wished all car businesses were as free with their advice! Most other motor , tyres, garages we have visited, treated their customers as a nuisance! Well done to your company and thank you to Luke for taking the time to explain a few things to us.”

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Posted 8 years ago

“Great polite professional service from Luke today”

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Posted 8 years ago

“I though I had a puncture as there was a nail sticking out of my tyre. However when they took the tyre off and took a look at it, the nail had not gone all the way though. They were honest and didn't try and say something was wrong when it wasn't and the best part was they didn't charge me anything.... Now that's what I call service”

Helpful Report

Posted 8 years ago

“I went to Tyres Northampton today after having a flat tyre, initially I was told that I may need a new tyre as it looked as if the internal tube was shredded, fortunately this wasn't the case and it was only a valve that needed replacing. I was shown the tyre a couple of times during this which made me feel more at ease and was greeted with very friendly service. I have used Tyres Northampton for a few years now and won't go anywhere else.”

Helpful Report

Posted 8 years ago

“I phoned to get a price for 2 tyres and possible tracking for my wife's car as the existing front tyres were badly worn on the inside edge. The price for the tyres was ok and after some persuasion I was told 4 wheel alignment cost around £39.00. Could be more or could be less depending on the work needed. Once tyres were fitted I was informed the tracking needed adjustment and the cost was £90.00. It is a struggle to find time to get work done on our vehicles so was left with little choice but to proceed. The only justification I was offered for this price was the cost of the equipment being used and as the adjustment took around 15 minutes it leaves the question what exactly would you do for £39.00. I can only assume the £39.00 estimate is to prevent customers going elsewhere. If I had been informed of the real price for the tracking adjustment I would certainly have gone elsewhere.”

Helpful Report

Posted 8 years ago

“Travelled down from Loughborough today to get a tyre fixed. Despite the distance, I only ever use Tyres Northampton as they're always fairly and competitively priced and they seem to be the only place who can balance wheels properly. Even more, the personal service I always get from Craig is truly spectacular - honestly, if you visit these guys then I recommend you try and ask for Craig because he really knows what he's talking about and he'll look after you, and your car. He's a true asset to Tyres Northampton.”

Helpful Report

Posted 8 years ago

“Excellent knowledge of special tyres needed for my vehicle, gave impartial and advice. Many thanks Craig”

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Posted 8 years ago

“Fantastic service!! Had a problem with 2 wheels. I got an explanation of what had happened, shown the problem and was being fixed 2 mins after arriving. No messing around, honest and speedy service. Highly recommend! Kieran Brookes (Saints & England rugby player)”

Helpful Report

Posted 8 years ago

“I am very impressed the excellent team at Tyres Northampton. Not only did they fit my van with four tyres in quick time (at a very good price) they re adjusted the wheel alignment two days later for free after I had a track rod end replaced at another garage. Thank you Craig and Lee”

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Posted 8 years ago

“Very friendly, pleasant staff. My first time using tyres Northampton and I have to say, I was impressed with the set-up and facilities available for customers and families. 5 star rating! Will recommend and use the services in the future.”

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Posted 8 years ago

“Friendly, knowledgable team, great service, good prices. Highly recommend.”

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Posted 8 years ago

“I only give 5stars for the fact of customer service at front of workshop and reception are second to none As for rear of workshop use yours eyes two broken springs could have had serious consequences not happy with either the people or person who repaired vehicle but that person or persons may have needed more training I will always come here because of the service I receive or until a point of absolute dismay until next time thank you”

Helpful Report

Posted 8 years ago

Tyres Northampton is rated 4.8 based on 347 reviews