Twistfix Ltd Reviews

Name: Twistfix Ltd
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.42

4.4 Rating 934 Reviews

86 %

of reviewers recommend Twistfix Ltd

4.4

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix Ltd 5 star review on 20th August 2022

Anonymous

Twistfix Ltd 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a tub of Hydro Putty and a bag of Fillet Seal. I was pleasantly surprised at the speed of delivery. I had a quite aggressive seepage at the floor angle of a basement, which is wholly underground. I mixed a small quantity of the "putty", which set as I was mixing it! However, I decided to fill the angle with dry "putty" powder, and compressed it into the joint with a piece of 22ml pipe, thinking the moisture would set it off. It did!.. And Hey-Presto! The leak stopped Though probably unnecessary, two days later, and still dry, I decided on the "Belt and Braces" approach, and added a fillet, with Fillet Seal . All in all, in my opinion, these are brilliant products. Very effective, and easy to use.. Excellent stuff.”

Helpful Report

Posted 8 years ago

“I bought products from Twistfix Limited required to do crack stitching and associated works. The products were delivered to customers address as ordered. After drilling two holes with the one 450mm long 6mm SDS drill bit supplied in the installation pack, it snapped at the shank end. These drill bits are poor quality and should drill more holes than two before they break. These drill bits are specials and are required for the fitting of the 450mm long ties Twistfix supplies to be able to install the system. Because the drill bit length is required to be able to fit this twistfix tie or Helibar system and is a special 6mm long drill bit manufactured for the system you pay more for the drill bit required. If you decide to use or fit this type of system and you buy the products from Twistfix Limited, just make sure you order plenty of the 6mm drill bits if you are doing a lot of drilling as the drill bit product supplied to me was very poor quality as it snapped on the second hole drilled with it. I rang up Twistfix Limited and explained to them about the poor quality of the drill bits supplied by them and they said they would replace it. I asked them to deliver me more than the one replacement thinking on the lines that if they are poor quality and not last long I would need plenty more to install the system that they designed using this 6mm type drill bit. I ordered another 6 drill bits and at a cost of around the £95.00 for six 6mm drill bits 450mm long, Twistfix ltd delivered seven more drill bits which included the replacement for the one that had snapped. The drill bits were delivered by carrier and came at 230pm the following day. I started to drill again with one of the 6mm drill bits sent to me, and yet again after about 5 holes the drill bit snapped again at the shank end this is where the SDS part of the drill bit fits into your SDS drill. I then added another of the new drill bits sent and after about seven holes the drill bit snapped again. You can imagine at this rate I am going to be going through quite a few of these poor quality drill bits and might not have enough to finish the installation for the customer. Drill bits are manufactured to drill and last more than the holes these poor quality ones did. It is obvious to me that there is a fault with these poor quality 6mmx450mm long drill bits supplied by Twistfix Ltd which is required to fit the tie system they designed. Twistfix Limited need to speak to there own suppliers who supply Twistfix ltd these poor quality drill bits who then sell them onto clients who choose to purchase the tie system or crack stitch system where these drill bits are required. Although I had a problem with the drill bits supplied to me from Twistfix ltd in the package I purchased, the system ties went in well using the fitting tool supplied in the package. For those of you who might read this just remember that this type of tie system is designed to be installed by using an SDS rotary drill to be set on hammer only so the drill does not rotate. Hammer action setting on the SDS drill only with blue tip of the tie to be placed in the fitting tool end. Drill a 6mm pilot hole first to about 10mm-20mm depth more of the size of tie you are installing. This ensures that the end of the new tie being fit into the wall fits below the wall surface. Just remember to order plenty of drill bits when you purchase the installation package of your choice as you will need plenty until Twistfix Limited sort out this passing off of poor quality drill bits to there customers who install there systems. Just a small point, for those of you who are interested, I have been installing structural systems for many years to clients properties and used many different types of drill bits. My own thoughts are that I feel that I have been let down by Twistfix Limited who are supplying and passing on to clients poor quality 6mmx450mm drill bits that are over priced and do not come up to the standards required to install the system the 6mm drill bit is designed for.”

Helpful Report

Posted 8 years ago

“Delivered ahead of time and as described”

Helpful Report

Posted 8 years ago

“I was pleased with the cost and the product I brought , but there was a bucket missing out of the kit , (luckily there was one at hand) , and also delivery was a day late, which was not to bad, but I was using the kit on Saturday if it had not turned up on Friday I would have missed the appointment to use it.”

Helpful Report

Posted 8 years ago

“very good and promt Ray Cadwallader”

Helpful Report

Posted 8 years ago

“Good product and technical advice. Arrived quickly!”

Helpful Report

Posted 8 years ago

“Good value, quick delivery - will use again.”

Helpful Report

Posted 8 years ago

“Order was quickly dispatched, but was partly incorrect. It took two attempts by Twistfix to correct the error, which they did without argument, and each subsequent dispatch was made quickly. We all have our off days, but I was pleased with the manner in which they dealt with the problems. I would use them again as the products and process are good.”

Helpful Report

Posted 8 years ago

“Nothing has turned up :-(”

Helpful Report

Posted 8 years ago

“Was surprised how quickly the order came. Was easy to use, time will tell if the damp sealant work's.”

Helpful Report

Posted 8 years ago

“Very good product easy to use, would recommend modifying drill size, had to drop to 4.5 on soft wall and up to 5.5 for concrete lintel, postage a little high not everyone needs next day delivery..”

Helpful Report

Posted 8 years ago

“Easy, ordered, delivery was on time with CLEAR notifications of the expected window of delivery. All good, very happy.”

Helpful Report

Posted 8 years ago

“I ordered £500 worth of paint on Thursday - with next day delivery promised. It didn't arrive on the Friday (issues with their courier, apparently) and no offer to get it to us on the Saturday. So am hoping it'll turn up today. But as DIY-ers with full time Mon - Fri jobs and who only have weekends to work on the property, that's put us a week behind schedule. Not impressed.”

Helpful Report

Posted 8 years ago

“The customer service that i receive from Twistfix is second to none. I highly recommend Twistfix to everyone.”

Helpful Report

Posted 8 years ago

“Ordered some items on a Thursday morning for a next day delivery which i had paid for, had my wife wait in all day, no delivery was made, had cost me a day wages , as i had staff waiting for the products so work could be carried out the day after receiving the goods. further more after tracking the item through APS couriers it appeared that they had magically turned up & dropped in a card, [ TOTAL LIE] as non had been received. Was very furious with the poor service, given that it was my first & certainly will be my last time i purchase through this company. finally had to purchase items elsewhere. OVERALL MY WORK WAS DELAYED, I WAS OUT OF POCKET & A CLIENT LEFT UNHAPPY.”

Helpful Report

Posted 8 years ago

“Easy to hammer into board/insulation. You can see then twisting. Holds firmly”

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Posted 8 years ago

“Always go to Twistfix reliable,fantasticc service and always with good advice top company”

Helpful Report

Posted 8 years ago

“Ordered 1 x 8mm Cracking stitching Kit, 1 x 8mm x 1.5m Stitching bar kit & 1 x Extra fixing Grout pack on the Monday & everything arrived the next morning. This delivery was free of charge & was able to track the order online etc. so very pleased with the superfast service. Would highly recommend Twistfix & would definitely use again A+++++”

Helpful Report

Posted 8 years ago

“fast delivery and a pleasure to deal with”

Helpful Report

Posted 8 years ago

“Not received them yet. Poor show”

Helpful Report

Posted 8 years ago

Twistfix Ltd is rated 4.4 based on 934 reviews