Twistfix Ltd Reviews

Name: Twistfix Ltd
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.42

4.4 Rating 934 Reviews

86 %

of reviewers recommend Twistfix Ltd

4.4

Based on 934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix Ltd 5 star review on 20th August 2022

Anonymous

Twistfix Ltd 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

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“1st class service”

Helpful Report

Posted 9 years ago

“I did a telephone order, staff polite and helpful, goods arrived on time as discussed. price competitive very happy will use again.”

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Posted 9 years ago

“Hi the tube of damp proof cream was fine but paying £ 28 pound including delivery was to much so I will be buying from another company next time many thank”

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Posted 9 years ago

“Haven't used these fixings before. On a brick substrate the 5mm pilot was not successful but when I spoke to technical she was very helpful and sent me some 4.5mm sds bits which although wear and breakage was high. Did the jobs. Thanks.”

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Posted 9 years ago

“I ordered 1 x Wall Waterproof Membrane - Baseline 8 on Monday and it was delivered on Wednesday. Fast, efficient and easy service with an interim email to advise the delivery status. Thank you.”

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Posted 9 years ago

“I needed something to strengthen and stabilise two bay window pillars. I came across Twistfix. It had the video of how to workout what you need and how to fit the wall ties. There are cheaper alternatives, however if you buy cheap you buy twice. Our Victorian house is over 100years old so it deserves the best, and the Twistfix supplied wall ties were very easy to fit. Brilliant product highly recommended .”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“Very happy with the speed of service, I received the items within 2 days of ordering. The stainless steel flat roof insulation fixings worked exactly as I hoped, properly securing 120mm Celotex with a top layer of 18mm T&G OSB (for a GRP roof covering) into the roof joists. The thermalite block fixings are a revelation, they really do securely fix timber to thermalite blocks, unlike conventional plug and screws, and are quicker and easier to use as well.”

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Posted 9 years ago

“Although we haven't used the product yet, we found the website easy to use with good information to help with selection of the right product. When I had to chase delivery customer services were very helpful. Our problem was with the courier, not Twist fix but is now resolved”

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Posted 9 years ago

“still not received this product , not looking forward chasing the order up or trying to get my money back. What a load of bollocks unhappy customer stuart glenn UPDATE - I think I might have been too hasty in my feedback. I spoke to staff at twistfix who were really helpful on the phone. I received my order soon after my initial post. I am very happy with the product and the after service in terms of technical support. I would like to apologise for my hasty comments. Happy customer - Stuart Glenn.”

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Posted 9 years ago

“All good no complaints.”

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Posted 9 years ago

“Bit slow dispatching initially (ordered monday, early hours, dispatched Tuesday), quick delivery, on Wednesday. However, tool listed as accompanying was missing. Sent email-arrived early on Thursday. Good recovery from error.”

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Posted 9 years ago

“As I have not yet used the product it is not possible to comment except to sat delivery was prompt.”

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Posted 9 years ago

“Flawless, first class, reliable service.”

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Posted 9 years ago

“Amazing service”

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Posted 9 years ago

“Very pleased with the service from order to delivery. Would recommend you use this company.”

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Posted 9 years ago

“Purchased s/s fixings to fix insulated boards to block walls; don't hold tight so if your boards aren't perfectly flat and wall likewise, stick with dabs. Also, would not hold in turbo blocks; had to use as masonry nails in joints! Wasted my money.”

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Posted 9 years ago

“Good product, easy to use and very effective.”

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Posted 9 years ago

“Ordered and delivered on time. The products were as it said on the paperwork and the price was just right. Can highly recommend this company. We have used this company before and will continue too.”

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Posted 9 years ago

“Excellent service from the technical helpline, delivery was promised by 10:00 Friday, parcel arrived 09:30, everything as ordered. Product, Helcal CD Ties are easy to install and the building inspector is delighted.”

Helpful Report

Posted 9 years ago

Twistfix Ltd is rated 4.4 based on 934 reviews