Twistfix Reviews

Name: Twistfix
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.42

4.4 Rating 940 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were a couple of nozzels missing from our order (Happens to the best of us) - Contacted Twistfix Friday afternoon & were delivered Saturday morning - GREAT SERVICE”

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Posted 8 years ago

“Accurate description of goods at a competitive price followed by fast delivery.”

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Posted 8 years ago

“Havn't actually fitted the kit yet, but the customer service received was absolutley great. I'd sent an enquiry along with a picture and Ray called me back really quickly, talked me through the job and the suitablke products. Very grate ful for the help. The order arrived today, fast delivery and nbow we can get on and fit the job. Would use again if we ever needed to!”

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Posted 8 years ago

“Product was very good, delivery within two days, really good experience”

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Posted 8 years ago

“great price....even better service...free next day delivery..whats not to like....excellent”

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Posted 8 years ago

“Every thing come as ordered and very quick thank you”

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Posted 8 years ago

“Purchased 300 hexical warm roof fixings, easy to do, great product at a great price.... delivered by courier almost to the minute they said. Excellent service.”

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Posted 8 years ago

“Superb quick and efficient service, thanks.”

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Posted 8 years ago

“Lectros power unit ordered and received within 48 hours. Order note was received but no receipt. The unit is a new style and, although easy to connect, it would have been useful to have a notice about the change and method of fixing.”

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Posted 8 years ago

“The damp proofing cream that I ordered on a Wednesday afternoon arrived on Friday. I paid an extra £4 for fastest delivery and had hoped to receive the goods on Thursday, as standard delivery was indicated for Friday in any event; but Friday it was. The cream itself was fine but the applicator tube split as soon as it was placed under pressure. I then ordered a further large tube of teh cream (as the damp was worse than expected) and that arrived after two days as per the previous order. This time the applicator tube was found to be broken in half when removed from the packaging and apart from the unwanted mess that resulted, this meant that there was more wastage than expected and I now have to order tube no. 3. So overall, the product was fine but the delivery arrangements, packaging and quality of teh applicator tube need some work!”

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Posted 8 years ago

“I did ring for some technical info and I was told I would get a return call. But this didn't happen so I was pretty disappointed. Products arrived fairly promptly though”

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Posted 8 years ago

“Very quick service”

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Posted 8 years ago

“Make the delivery charge more prominent.”

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Posted 8 years ago

“Such helpful advice and service is hard to come by these days, but Twistfix really do have these attributes. A pleasure to deal with.”

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Posted 8 years ago

“No instructions included and despite e-mailing was told they were in the box (they weren't). Managed to find them by searching the internet but should not have needed to. The special grout was too runny, despite mixing in all the solid part. It kept running out of the gap. Time will tell if their has fixed the movement.”

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Posted 8 years ago

“Good customer service samples sent no problem and prompt delivery of chosen product. Would use company again”

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Posted 8 years ago

“I have yet to receive my items which were purchased on the 22.05.16 An email has been sent to the company on the 02.06.16 and i await their response”

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Posted 8 years ago

“Easily ordered delivered within 48 hrs happy days”

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Posted 8 years ago

“I ordered the Wall Tie Kit. Delivery was fine and the order process was easy. The wall ties were fine but the kit was not as good quality and broke almost immediately.”

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Posted 8 years ago

“Always trouble free and quickly and efficiently dispatched”

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Posted 8 years ago

Twistfix is rated 4.4 based on 940 reviews