Twistfix Reviews

Name: Twistfix
Address: 45 london road, widley, portsmouth, Hampshire
Rating: 4.42

4.4 Rating 940 Reviews

86 %

of reviewers recommend Twistfix

4.4

Based on 940 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

3451236006

Email:

sales@twistfix.co.uk

Location:

45 london road,
widley,
portsmouth
Hampshire
PO7 5AQ

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Twistfix 5 star review on 20th August 2022

Anonymous

Twistfix 5 star review on 22nd April 2022

Simon Fredrick

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything turned up as expected and there was no hassle in the ordering processor”

Helpful Report

Posted 8 years ago

“Sorry I have not replied eariler but only used your filler this week.The thjing that concerned me was after following instructions exactly when I started using it the pressure in the tube maid the filler extremly hot and it went unuseable before I had used half of it. Was there a reaction in the filler to make it go as hot as it did, would like to finish the job but a bit concerend about using it again.Please Email me you comments on why this happened many thanks Les Beckham”

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Posted 8 years ago

“had all I wanted, fast delivery,good price”

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Posted 8 years ago

“Good selection of products at good prices”

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Posted 8 years ago

“So nice to deal with professional people. Delivered on day that I was told.”

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Posted 8 years ago

“speedy delivery”

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Posted 8 years ago

“Super fast delivery simple to order really good spray gun GWYN”

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Posted 8 years ago

“Very good product, a swift delivery so we were able to proceed with our work Thanks Twistfix.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“When l placed the order l didn't expect it to arrive so quickly and it means l can do the work l need much quicker”

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Posted 8 years ago

“I bought their mini crack stitching kit to repair a wall in my house. The kit came in a very large box which seemed wasteful and the brand name didn't match Twistfix's. The instructions supplied were minimal to say the least - half a side of A4. The grout applicator supplied was awful. It was a Point Master (not a Grout Master as advertised), a product which I have used before for grouting stone paving. This applicator may be acceptable for paving but less so for brick pointing, and certainly not for this particular product as the nozzle is too wide, the plunger too difficult to control and the filling of the tube incredibly messy and wasteful. A Roughneck brick mortar gun would have been much better as it would have come with the right sized scoop for filling and a selection of nozzles appropriate for the job in hand, with a greater degree of control of the flow of the grout into the slot between brick courses. On checking comparative prices online for the two applicators I see that the Roughneck is actually cheaper. Another annoyance was the finger trowel which was too thick for the 10mm slot between bricks, making smoothing off of the grout very difficult. I soon reverted to an old flat screwdriver instead. Worst of all was the very mean amount of grout supplied which was only just sufficient to embed the supplied lengths of steel rod. I had to scrape my bucket very hard to get enough, and even had to rob a little from earlier applications to ensure the rods were properly covered. This was potentially very bad for me as I had rented an angle grinder and scaffolding tower specially to do the job, so couldn't delay without incurring additional weekly fees. Luckily I managed to finish the job and once the sticky grout was in and the rods inserted I could start to repoint the next day, when the grout had hardened nicely. Oh, the instructions state that "Surplus grout on finished surfaces can be allowed to dry and removed with a stiff brush." This is misleading. If the grout is allowed to set on the brick face it is incredibly difficult to remove. Which makes the clumsy Point-Master applicator gun even more annoying as it is very easy to smear the bricks with the grout using this tool. Whatever you do don't let it set on the brick faces! It sticks like the proverbial excrement to a woven woollen winter bed covering! With any luck I won't have to do this job again but I was annoyed at the minimal standards this company applied to a product that was likely to be used by both experienced builders and DIY homeowners. Time will tell me whether the kit has worked on my cracked wall but I felt rather stressed using it.”

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Posted 8 years ago

“Very easy website to understand.”

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Posted 8 years ago

“Mechanical wall ties were delivered very quickly. Next Day. The product was well made if a little tricky to install. SDS drill bits required were not readily available so i advise people to purchase accompanying drills as part of the package from TWISTFIX. 5 star.”

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Posted 8 years ago

“Great product , quick delivery”

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Posted 8 years ago

“I ordered a lintol reinforcement kit on Monday morning, realised on Tuesday morning I needed a lintol repair kit as well and ordered that as well. Both orders came the next day, Tuesday and Wednesday, cannot ask for better than that. Not used the kits yet, but hopefully no problems. Thank you Twistfix.”

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Posted 8 years ago

“5* service. Excellent”

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Posted 8 years ago

“First time dealing with Twistfix. Truly amazing service - made my purchase within minutes (totally no fuss) - goods arrived next day as promised. Cannot praise this Company high enough. Well Done and Thank You John F Howard Norwich”

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Posted 8 years ago

“Ordered a tub of damp proof cream and a certificate, extremely fast delivery. Excellent products.”

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Posted 8 years ago

“Fantastic technical backup. Staff very quick to not only give great advice but sent an extra fixing tool to help (free of charge). Just perfect Colin (Goudhurst, Kent)”

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Posted 8 years ago

“Only supplier who provided exactly what I wanted. Easy to deal with and prompt delivery.”

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Posted 8 years ago

Twistfix is rated 4.4 based on 940 reviews