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Twinings Reviews

4.7 Rating 7,488 Reviews
93 %
of reviewers recommend Twinings
4.7
Based on 7,488 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Twinings Reviews
My favourite green tea!
Helpful Report
Posted 5 days ago
Good products, timely deliveries.
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Posted 5 days ago
Ordering was easy and the website easy to navigate. My husband loves the teas. A pity you cannot find the rooibos in stores anymore
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Posted 5 days ago
Excellent service from ordering to delivery, recommend company.
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Posted 5 days ago
Twinings frequentlyhave good offers . It is easy to order from them and parcels arrive well packaged and promptly.
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Posted 5 days ago
Order process straight forward. Order execution and delivery prompt and efficient. Slight dent in the 500gm tin of loose leaf Earl Grey. Material the tin is made of is quite flimsy, so better packing necessary to avoid damage in transit.
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Posted 5 days ago
Brilliant tea bags and nice to have a discount, unfortunately for me a better discount was offered the day after I placed my order, unfortunately found that bittersweet.
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Posted 5 days ago
I order my green and black tea blend from Twinings as I find a lot of supermarkets don’t seem to stock it. I now order in bulk, easy to order and arrives quickly, good value as well when special offers are on.
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Posted 5 days ago
Very good service! Ordered & delivered within 2 days! Lovely tea too!
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Posted 5 days ago
I have used many brands of tea over the years but prefer Twinnings over them all! If that makes me a tea snob, so be it!
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Posted 5 days ago
Twinings are great it is their packaging and their use of Evri as delivery agents that let the tea down.
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Posted 5 days ago
Blackberry Currant not for me neither is Wild Berry, much to fruity. Disappointed that Twinings have gone away from strong teas. Loved their Mixed Berry Teain evening, but it's gone. Replaced by a group of weak teas and breezes. After all this time Twinings has given up being a tea maker.
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Posted 5 days ago
Since trying Tyning s Caramel ,22 teabags ...I will/do not drink any other Tea ... Unfortunately this particular bTea blend is not on the shop shelves anymore & at some point was allegedly discontinued ...Please put back on shelves in supermarkets...Thank you
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Posted 5 days ago
Very pleased with tea. Fast delivery
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Posted 5 days ago
Мені подобається різноманітний асортимент, чудові пропозиції зі знижками, швидка доставка. Рекомендую!
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Posted 5 days ago
Absolutely loving our Twinings advent calendar!! Such a luxuriously well made product… and the joy and taste of the tea bags is bringing much enjoyment every evening when we sit down to enjoy them. Thanks Twinings, will definitely be buying more from you.
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Posted 6 days ago
Excellent service every time. Thankyou!
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Posted 6 days ago
Will always bulk buy on my favourite Twinings teas when there’s a special offer on!
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Posted 6 days ago
I miss the beetroot tea soooo very much!
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Posted 6 days ago
Absolutely love Twinings I've gone from being a coffee drinker to only having 1-2 coffee's a day. I mainly drink Glow or Focus now, and for me personally its been a great health benefit too.
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Posted 6 days ago
Twinings is rated 4.7 based on 7,488 reviews