Twinings Reviews

Name: Twinings
Address: South Way, Andover, Andover, Hampshire
Rating: 4.70

4.7 Rating 7,492 Reviews

93 %

of reviewers recommend Twinings

4.7

Based on 7,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Twinings 5 star review on 28th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service every time. Thankyou!”

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Posted 6 days ago

“Will always bulk buy on my favourite Twinings teas when there’s a special offer on!”

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Posted 6 days ago

“I miss the beetroot tea soooo very much!”

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Posted 6 days ago

“Absolutely love Twinings I've gone from being a coffee drinker to only having 1-2 coffee's a day. I mainly drink Glow or Focus now, and for me personally its been a great health benefit too.”

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Posted 6 days ago

“A really lovely tasting tea. Such good quality and quick delivery.”

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Posted 6 days ago

“Absolutely love this flavour and gutted it's discontinued!!”

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Posted 6 days ago

“With supermarkets limiting their ranges to only a small selection of products, the Twinings website is a godsend for those whose favourite hot drinks don’t feature there. The full range is available, easy to order, and come in a few days, sometimes with discounts.”

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Posted 6 days ago

“Always love getting my Twinings delivery. Great tea.”

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Posted 6 days ago

“Lovely Christmas gift”

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Posted 6 days ago

“Glad I found them on the internet you get a better variety”

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Posted 6 days ago

“We love Twinings and put orders from Amazon regularly. However recently I found out that the price in Twinging website is much cheaper than Amazon, and the delivery is fast as well!”

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Posted 1 week ago

“First time shopping online after always being brand loyal purchasing in-store. This was an awful experience not once but twice - first there was a missing item and a damaged gift box - spent almost an hour in a virtual queue but it was sorted swiftly once I got through and they arranged to send the missing item and another gift box....that was fine as after all accidents happen! - The second gift box was damaged even worse just shoved in a box flat packed with no obvious care and attention to something that is very obviously a gift for someone - after spending 2.5 hours trying to sort it all out I was offered a 10% discount as a gesture of goodwill and a replacement gift box - third gift box arrived intact. I refused the 10% discount and shall instead switch my loyalty to M&S who have outstanding customer resolutions.”

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Posted 1 week ago

“I am a huge tea drinker and finding a flavour you like is very difficult but I've found mine. It's twining rose garden. Subtle flavour of rose is superb and the Subtle blend of rose and black tea is perfect. Although I must add how difficult it is to buy off the market shelf. That's twining for making a blend I adore.”

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Posted 1 week ago

“I buy this excellent tea from Italy for its high quality”

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Posted 1 week ago

“Top quality products as always. Affordable treats to enjoy with friends and family over the holidays.”

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Posted 1 week ago

“Wanted smoky lapsang and moroccan mint but both discontinued”

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Posted 1 week ago

“The best tea and tea shop in the world”

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Posted 1 week ago

“Delicious tea! Christmas tea rhe best of all christmas teas i have ever had! Thank you for bring it back! You made my Christmas!”

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Posted 1 week ago

“I love my teapot and Chirstmas tea! The teapot was packaged so well.”

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Posted 1 week ago

“Lots to choose from and quick delivery!”

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Posted 1 week ago

Twinings is rated 4.7 based on 7,492 reviews