Twelve Transfers Reviews

Name: Twelve Transfers
Address: Jhumat House, 160 London Road, London
Rating: 4.80

4.8 Rating 598 Reviews

97 %

of reviewers recommend Twelve Transfers

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Twelve Transfers:

Twelve is not your regular taxi, minicab, shuttle, airport transfer... or whatever you would like to call it type of service. We are't new in the business, but yet we are creating something new.

With over 6 years experience in the London taxi and minicab industry, you can be sure that Twelve will always find you the best driver and car. Our aim is to offer a great alternative to the existing solutions, but in a simpler way. Rest assured that whatever requirement you might have, we are here to fulfil it, Twelve months a year at your service.

Twelve - more than just a transfer...

Visit Website

Phone:

+44 (0)20 3479 5700

Email:

feedback@twelve.london

Location:

Jhumat House, 160 London Road
London
IG11 8BB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful driver,comfortable journey When we got home concerned to find several emails had been sent in days just prior to our pick up which we had not been able to access whilst we were at sea. The company need to be aware of this. Would certainly use this company again”

Helpful Report

“Used Twelve Transfers for shuttle from Heathrow-Gatwick. Excellent service. We were running late by 30 mins, contacted driver and he said give me call when 5 mins away which we did and arranged to meet at Long Stay. Very punctual, clean and good sized vehicle. Would highly recommend this company for price and professionalism”

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“Excellent service. Clean cars and nice drivers.”

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“Worry-free transfer after a long flight into Heathrow and back to the airport after a wonderful vacation with competent courteous drivers.”

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“Our driver was personable and informative, I would definitely use this company agsin. Also good value!”

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“I appreciate the service & gesture of the company & the staff working with it”

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“Outstanding !!! Highly recommend! My husband left his cell phone in the car---we called the company---and the driver was contacted---and the phone was back in my husband's hands !!!! Could have been a disaster. Twelve Transfers--- arrived on time- got us to the airport on time---and "saved the day"”

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“A great service I will definitely use again in the future. Punctual, professional, polite with quality vehicles.”

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“My son and I were very satisfied. Thank you so much! Next time, we will book with you again.”

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“The service and attention of the driver have been good. To return contact you in my next visit to London as well as recommending to friends. Thanks you”

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“Driver come on time. Good service.”

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“June 10/2016 Twelve Transfers provided us with excellent service on our recent visit to London. The Driver met us promptly on time in Heathrow airport and it was a very short walk to the vehicle. Very clean vehicle and pleasant drive into the heart of London. Don Johnson”

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“Driver was excellent. Professional, personable and knowledgable. The drive from Gatwick to London was enjoyable and went quickly. We would definitely be repeat customers.”

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“We arrived at Heathrow and encountered a very long wait through the immigration lines. We gave a quick call to twelve transfers to let them know and our driver kindly waited for us. He was exactly where they said he would be and he safely got us all to our Southampton hotel.”

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“Upon arrival at Lisbon airport it was a bit hectic as the representative of "Twelve Transfers" had to deal with a number of customers. We had to wait for almost 20 minutes before the mini coach was ready to leave the airport area. The driver was very friendly, showed excellent driving skills and had good knowledge about shortcuts to avoid traffic jams on main roads. The relatively new vehicle (mini coach) was in very good condition and spotless clean.”

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“The car coud be more confortable and new.”

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“the service was very good and the driver Eduard was very kind and on-time. We will recommand our friends to your service”

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“A fantastic service that accommodated 10 pieces of luggage, large family and long distance with professionalism, promptness and courtesy at a very fair price. Looked at all options for travel between London and Southampton finding this private service was well worth a small premium for personalized service. Relieved us from train delays,hauling luggage, and best of all allowed us to travel on our schedule not the transit schedule. Used the service twice while on holiday and the quality was consistent.”

Helpful Report

“After some confusion on the morning of our pickup this was an excellent experience. I was able to contact the office and find out the issue with our pickup and then I received calls from the office again and the driver to confirm. Overall excellent customer service. The driver was pleasant and informative as we drove from Heathrow to South Hampton. I would definitely recommend you for transfers and if I need another transfer or car service in London I will definitely use your company again.”

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“Great Service, !!! very puntual and helpful driver! I would definetly recommend it and repeat it!!! Thanks again =)”

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Twelve Transfers is rated 4.8 based on 598 reviews