Name: TV Aerial Specialists Ltd
Rating: 4.60

“We had excellent and friendly service from the team. All options were discussed. Well done too on the courtesy call the previous day to confirm the appointment. Have already recommended the team to our group.”

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“Could not fault Shaun andJaspers work did an excellent job ,good price, would recommend really nice people.”

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“I was super impressed with Ricki. He was thorough, honest and did a great job. He clearly took pride in his work. There was no mess and he totally respected my home”

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“Very friendly helpful and friendly”

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“Had 3 televisions wall mounted, the company was communicative and easy to deal with throughout the process. The 2 guys who did the job were excellent, both very friendly and did an great job, the end result looks fantastic.”

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“Fabulous service really nice lads shawn and jasper”

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“Really good chaps. Did a top job and very friendly and knowledgeable”

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“The 2 guys who did my work on tv wall bracket and fitting my new tv were superb. Really nice lads and great service couldn't do enough for me thanks, Shawn And Jasper!!”

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“A superb service. Quick, easy and professional. The guys did a fantastic job and I highly recommend them”

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“Fantastic quick and very accurate service, easy contact, good solution. Highly recommended!!!”

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“Just had them today, great guys! Put our tv up and connected it! Even put our clock back up. 5 stars would recommend! :)”

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“Brilliant service. Dave was great. Thank you.”

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“They new exactly what I needed great service, very efficient and all done in a very friendly and polite manner. I would definitely use them again.”

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“Excellent service from Shaun and Jasper. reasonably priced and a job well done. Highly recommended, thank you.”

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“DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY. A family member passed recently leaving my parents distraught, with Covid-19 going on and everyone abit down. I thought it’d be nice to buy them a surprise present of putting their TV on the wall to make everything cleaner and easier to manage with my dad having alzheimers too. After checking this company's website out, it sounded professional and what we’re after with no hint of them being cowboy builders or messing the customers around. 5th December an engineer was arranged to come over. The guy was nice, overly confident and said he’s fitted 1000’s of TV’s like this before. So by this reckoning we shouldn't fear any surprise quotes, and no additional costs because he’s surveyed the area on what needs to be done for fitting the TV on the wall. On the spot he’s broken down all the associated costs and it’s £378 in total, in front of the family. Before going ahead we’ve asked if we could think about it for a couple of days before going ahead, he leaves us the company business card and we phone them two days later the following Monday/Tuesday to confirm we’d like to go ahead via voicemail. A couple of days passes and they re-call us confirm the booking for the 17th Dec. I ask personally for the final price again and it’s now £428 incl VAT, I told them we were quoted £378 on the day with all associated costs which should’ve included VAT and they tell us we’ll be booked in for the 17th Dec for now whilst they re-phone the engineer to get back to us regarding the £378 quote (They don’t). It’s now 16th December, a day before their arrival and they finally call back to confirm they’ll be arriving tomorrow. After asking, they still said it was £428 we explained the engineer gave us a quotation of £378, and we’ve been waiting for a call back regarding this. After hanging up they call back shortly and finally admitted after contacting the engineer that came to our house it was £378 and they’ll go ahead with it. Five minutes later they phone back and now re-quote us £178 saying it’s now a two man job and there would be more work. After getting their own quote wrong, they say sorry it’s £458, the quotes now gone up…. So now I’m wondering if the guy that came around has even done this before, if he can’t give us a final accurate quote or if the quotes changing like this with the now additional job of it being for 2 people not discussed at the time. The women on the phone kept talking over me rather than listening, but they didn't care.”

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Sorry to hear of your experience with our Company. There is ALWAYS two sides to every story but nothing will be achieved by us telling it how it really was. I hope the works were eventually completed to your requirements.

“DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY. A family member passed recently leaving my parents distraught, with Covid-19 going on and everyone abit down. I thought it’d be nice to buy them a surprise present of putting their TV on the wall to make everything cleaner and easier to manage with my dad having alzheimers too. After checking this company's website out, it sounded professional and what we’re after with no hint of them being cowboy builders or messing the customers around. 5th December an engineer was arranged to come over. The guy was nice, overly confident and said he’s fitted 1000’s of TV’s like this before. So by this reckoning we shouldn't fear any surprise quotes, and no additional costs because he’s surveyed the area on what needs to be done for fitting the TV on the wall. On the spot he’s broken down all the associated costs and it’s £378 in total, in front of the family. Before going ahead we’ve asked if we could think about it for a couple of days before going ahead, he leaves us the company business card and we phone them two days later the following Monday/Tuesday to confirm we’d like to go ahead via voicemail. A couple of days passes and they re-call us confirm the booking for the 17th Dec. I ask personally for the final price again and it’s now £428 incl VAT, I told them we were quoted £378 on the day with all associated costs which should’ve included VAT and they tell us we’ll be booked in for the 17th Dec for now whilst they re-phone the engineer to get back to us regarding the £378 quote (They don’t). It’s now 16th December, a day before their arrival and they finally call back to confirm they’ll be arriving tomorrow. After asking, they still said it was £428 we explained the engineer gave us a quotation of £378, and we’ve been waiting for a call back regarding this. After hanging up they call back shortly and finally admitted after contacting the engineer that came to our house it was £378 and they’ll go ahead with it. Five minutes later they phone back and now re-quote us £178 saying it’s now a two man job and there would be more work. After getting their own quote wrong, they say sorry it’s £458, the quotes now gone up…. So now I’m wondering if the guy that came around has even done this before, if he can’t give us a final accurate quote or if the quotes changing like this with the now additional job of it being for 2 people not discussed at the time. The women on the phone kept talking over me rather than listening, but they didn't care.”

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“Fantastic service, very quick set up to mount the TV. Explained everything showed how it worked. Reasonably priced.”

TV Aerial Specialists Ltd 5 star review on 2nd December 2020

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“Very good was put up quickly nd looks lovely good services”

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“Easy to contact. Happy to adapt to my hearing loss. Appointment made quickly, confirmation message regarding arrival time received and adhered to. Swift diagnosis of problem, Soon fixed and had my TV up and running. Reasonable charges. Would recommend to friends.”

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“Fantastic service fabulous customer service very friendly nothing to much trouble will recommend to everyone thank you x”

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Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

TV Aerial Specialists Ltd Reviews