Trux Storage & Removals Reviews

Name: Trux Storage & Removals
Address: Trux Storage and Removals, Sopers Road, Cuffley, Potters Bar, Hertfordshire
Rating: 4.94

4.9 Rating 263 Reviews

99 %

of reviewers recommend Trux Storage & Removals

Company Reviews

Metrics

4.9

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Trux Storage & Removals 5 star review on 15th April 2024

Anonymous

Anonymous // 01/01/2019

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“I would highly recommend Trux removals. They made my office move so simple, quick and easy - nothing was too much to ask. It meant I was out, in and unpacked within a day - if I had done it alone it would have taken days! Will definitely use them again in the future.”

Helpful Report

(Potters Bar) - Posted 3 months ago

“Excellent service from beginning to end. Great communication, all materials provided. On move day they were prompt and efficient - they made it look easy. The guys were calm and reassuring throughout and made what could have been a very stressful day a lot less painful! Huge thanks. Would highly recommend.”

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Posted 3 months ago

“This is the second time I have used Trux. Great experience from start to finish. Highly recommend.”

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(Potters Bar) - Posted 4 months ago

“Very big move for us (all female household) downsizing from our home of over 20 years to a Townhouse (3 floors on the hottest day of the year!) Ben and the 2 Nathans made everything smooth and possible. They were kind, sensitive, friendly, skilful, professional and, above all, calm! I would recommend Trux without hesitation. I had the fragile packing service. Everything arrived safely and in one piece.”

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Posted 6 months ago

“Trux have been flexible and understanding with the changes in our move date and have taken some of the stress out of moving. The packing and moving team were very happy and efficient and Trux have been a pleasure to deal with.”

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Posted 7 months ago

“Our chain ended up completing at very short notice so we were in a bit of a panic to arrange removals. We were very lucky that our estate agent recommended Trux to us as they provided us a very fair quote and truly 5 star service. From the first call to arrange our quote to finishing the removals at our new home all of the staff we dealt with were friendly, professional and efficient. Could not recommend highly enough”

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Posted 8 months ago

“Excellent service from start to finish move went very smoothly would highly recommend this company”

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Posted 8 months ago

“The gents at Trux make a stressful time a bit smoother. From the initial contact to get a quote, to the chain messing me about and needing to change the dates around, Trux were always friendly, professional and accomodating. They arrived promptly on the day, were friendly, and I was amazed at how quick they were but also considerate of my belongings. The van was packed in approximately 2 hours and when I finally received the keys the other end they were so great and efficient then as well. Ben, Ed and Nathan - thank you so much for your hard work and professionalism!”

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Posted 8 months ago

“Absolutely recommend Trux, they have been reliable, professional & kind. Arrived on time and were so helpful on what can be a stressful day. No breakages at all. Everyone we met and communicated with was amazing. Our thanks to the team who helped Mum move this week :-)”

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Posted 9 months ago

“Very pleased. Good customer service from start to finish. Removal team took very good care. Would definitely use this company again and would highly recommend.”

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Posted 9 months ago

“Outstanding service. We were moving my elderly and infirm mother from her house to a retirement flat and needed someone who would be very flexible and very professional. I'd not used Trux before but they came recommended and I had a good experience from the first discussion. The calm and patient service on the day was superb and made all the difference.”

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Posted 10 months ago

“Trux provided me with all the packaging after a site survey. On the day of the move they were exactly ontime. The team were friendly, efficient, helpful and we even had a laugh together. In all a very good experience, on a day which traditionally is full of stress. Well done, and I would recommend them and use them again”

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Posted 10 months ago

“Efficient, flexible and friendly. Also, competitive quote!”

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Posted 10 months ago

“Very efficient removal, storage and delivery of our belongings. Nothing broken and all delivered exactly were I wanted it.”

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Posted 10 months ago

“The team were very helpful and professional from start to finish. Their firm was recommended to me by a friend and I would certainly recommend them.👍”

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Posted 1 year ago

“Excellent from start to finish. We cannot thank Edward and the team enough.”

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Posted 1 year ago

“Trux storage and removal workers. Are amazing. We could not recommend the service more highly.. They are hard working and full of practical advise, making sure that you remember not to pack absolutely everything, leaving yourself just the basics for the transition. They are polite and kind. They packed all our belongings and the garden. They delivered everything efficiently, making sure that all the boxes were put in the correct rooms. Thank you to all your workers for making a very stressful situation so much more easier. If we move again we will only be unsubtle Trux Storage and Removals...Shelley and Peter.”

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Posted 1 year ago

“We had truxs pack and move us last week we used them 21 years ago and were satisfied then so decided to use them again. The packing service was outstanding and on moving day the team were amazing no negatives at all . The whole experience was faultless and would highly reccomend them.”

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Posted 1 year ago

“Very competitively priced great customer service from the point of contact to the last boxed unloaded in our new home. Highly recommend that you contact Trux for your removal.”

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Posted 1 year ago

“Absolutely brilliant! So positive and cheerful - particularly when we were very stressed and tired. Efficiently loaded and unloaded under pressure - no damage and helpful and charming to the end. Couldn’t recommend them more highly !”

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Posted 1 year ago

Trux Storage & Removals is rated 4.9 based on 263 reviews