Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,787 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service with great pricing, highly recommended.”

Helpful Report

Posted 6 years ago

“Prompt efficient service. Great products.”

Truly PVC Limited 5 star review on 15th January 2019

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Posted 6 years ago

“Quality product, arrived on time.”

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Posted 6 years ago

“All but the highest rated Eurolocks are appallingly underdesigned but they are being fitted up and down the country by double glazing and door companies. Burglars can bump them in a couple of seconds or snap them in around 15 seconds (see internet videos). According to British Standards TS007 1 star rated locks are not rated as anti-snap whereas 3 star rated locks are. Truly PVC claim on their website that TS007 1 star rated Eurolocks are anti-snap. If this is correct why are there 3 star rated locks? This error means that customers are being lulled into a false sense of security, wasting their money and are still at high risk of burglary”

Helpful Report

Posted 6 years ago

We sell a range of euro cylinder locks, which offer different levels of security, in order that we can satisfy individual requirements. Not all customers require 3* security, nor do all budgets allow the purchase of 3* security. We do sell two 1* cylinders, one of which offers lock snapping protection, the other does not purport to and neither is it claimed in any of our product listings. The Yale Superior 1* euro cylinder is designed with a hardened steel bar and sacrificial cuts to offer protection of the integrity of the cam during a snapping attempt. Our listing states that the cylinder protects against snapping, which is does. Our listing does not claim to be 3* nor an 'Anti-Snap' cylinder, so there is no misinterpretation. Please note that a cylinder being termed Anti-Snap does not mean that it won’t snap under such an attack, it means that it can sustain such an attack for a predetermined period. Without wishing to cause undue alarm, you will likely find videos showing the snapping of even 3* cylinders. If you are unhappy with any of our products, please do get in touch. We do offer a 30 day returns policy. I would be interested to hear more about what you believe is appalling under-design from Yale, the world’s largest and most respected lock manufacturer.

Posted 6 years ago

“Very good to deal with. Goods sent quickly. Help there if i needed it. Will shop there again. Thank you.”

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Posted 6 years ago

“First time I’ve used Truly PVC limited and found everything I needed online , fast delivery service and products arrived when they said they would. I’d definitely recommend using them .”

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Posted 6 years ago

“Excellent to deal with can not fault”

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Posted 6 years ago

“Good price for a quality product, perfect, Thanks.”

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Posted 6 years ago

“Excellent service. One Yale security key ordered online, quick delivery best price and worked first time”

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Posted 6 years ago

“As a small business I rely on my suppliers. Quality of both service and the parts are essential to me. I have used Truly Upvc for a number of years and reckon to continue doing so.”

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Posted 6 years ago

“Fast delivery and better prices than all others I found online. Thank you.”

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Posted 6 years ago

“Bought a Window bead deglazing tool and had a very pleasant buying experience. The product was at a very good price and was dispatched very quickly. The tool is of good quality with a very stiff robust blade for bead removal. Highly Recommended”

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Posted 6 years ago

“Nice strong reasonable priced tool”

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Posted 6 years ago

“Thanks! I'm happy.”

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Posted 6 years ago

“Sent the wrong stock to me, honest mistake resolved without hassle, wouldn't put me off using again.”

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Posted 6 years ago

“All good 10/10”

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Posted 6 years ago

“Very good service thanks lock works well”

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Posted 6 years ago

“I had a conservatory built by Energy Solutions NW which was a disaster, the roof was not cross trussed at the apex and it was dropping at the apex and pushing the walls out. I found out about Truly PVC by chance but it was the best thing i ever did they lifted my roof, fitted all cross struts and repaired too many build faults to list with the covering , tiles etc. i cannot find enough words to praise them for their work and highly recommend them. TRULY the best”

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Posted 6 years ago

“Came the next day, fitted perfect, excellent service”

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Posted 6 years ago

“2 missing pieces in delivery. Due to builder availability the packaging was not removed till the 27th Nov [34days after delivery]. Informed that “30 days is ample time to check received goods, Regrettably we cannot amend our position” . Company not taking ownership that they sent out an incomplete order and are being rigid & inflexible with their 30 day policy despite explaining that the delay with the builder was outside of our control. Have asked us to pay again for the 2 missing items.”

Helpful Report

Posted 6 years ago

I am sorry to hear that you are not satisfied with this decision. As well as providing our customers with an extremely generous 30 days returns policy (16 days more than the regulatory returns policy), we also must protect ourselves. A lot can happen to a shipment when left unattended for a period of time, including damage and loss, which is not the fault of the seller. I recommend to all that they check goods when they take delivery or soon after. Remember that not all sellers provide a long return policy like us and some don't offer returns at all on bespoke items, such as glazing bar lengths. Please don't think you have to pay again for the items that have gone missing, a payment is only required if you would like to buy new replacements.

Posted 6 years ago

Truly PVC Limited is rated 4.8 based on 2,787 reviews