Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered items early on Wednesday, paid for next day delivery, today is Friday and still not here stayed at the delivery address all day, waiting to do the job. Yodel are the couriers and their 'tracking' service is worse than useless, I think its just a box ticking exercise. I have had experience of Yodel before and they are absolutely the worst couriers I have ever had experience with. If Truly PVC wish to keep their customers coming back they should ditch Yodel. Update : Truly PVC contacted me to apologise for the delay and I have recieved my order as well as some compensation from them, so well done Truly PVC.”

Helpful Report

Posted 2 years ago

“Brilliant service, ordered some eco panels on the Monday it was in my garden by Wednesday!! The guys at the warehouse in Ashton under lyne are always polite and efficient.”

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Posted 2 years ago

“Absolutely top customer service. Minor issue in wrong part being sent, but corrected without question and correct part sent. Out of normal hours responses to e-mails. The best customer service I have ever experienced, and would happily use again.”

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Posted 2 years ago

“Arrived a little late ,but reimbursed delivery cost ,will use again 👍”

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Posted 2 years ago

“Great products very well priced and friendly helpful staff. Thank you”

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Posted 2 years ago

“I ordered a brown half round ridge end cap in brown on Wednesday and was supposed to arrive yesterday Thursday today is Friday and still isn’t here. What’s worse is I’m supposed to be fitting it for someone today so now I have to let my customers down as well not massively happy.”

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Posted 2 years ago

“Excellent company I ordered the wrong brackets due to fact that the original ones had been broken by installers, but no problem reordered the correct ones.. returned brackets no problem a refund was sent within 2 days. Overall a excellent company and staff to deal with. Thanks.”

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Posted 2 years ago

“My interaction with this company was excellent. Easy to order the skirting boards and accessories as required. Communication and delivery was good, even though a mistake with a board occurred they were prompt and efficient with collection and rectifying the issue. Customer support team were excellent and provided great communication. Thanks Rebecca for your assistance. Highly recommend this company, products and services are excellent.”

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Posted 2 years ago

“Great service, fast response, helpful and great products at great prices.”

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Posted 2 years ago

“You are saying that you have delivered my order. Not to the delivery address! I needed it for Tuesday.”

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Posted 2 years ago

“The letter box arrived on time and in good condition. I am totally satisfied with this purchase.”

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Posted 2 years ago

“Pleased with the service and door handles and letter box match together and look smart on my front door thanks”

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Posted 2 years ago

“Great customer experience. I lived close enough to visit and exchange an order I made a mistake with. From the initial contact by email and to meeting various staff members, all were friendly, happy to help, courteous and portrayed a great company ethos. People make a business and I think your staff are a credit to your business.😀”

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Posted 2 years ago

“Made order on Monday and given Oder date for Friday. Had someone wait in full day and now after I’ve emailed them. I’m told not coming till Monday. Disgrace. All my skirting boards off and having someone fit them tonight. Service absolutely shocking”

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Posted 2 years ago

“Excellent service quick delivery Excellent products”

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Posted 2 years ago

“excellent price, good product - delivered within 2 days”

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Posted 2 years ago

“I’m so glad Google led me to Truly Pvc Limited. I painted my composite door 2 years ago and painted the handle black. The handle hasn’t worn well so I have tried numerous different handles but they haven’t fitted despite being the correct size. The handles from Truly pvc fit perfectly and look amazing! The delivery was quick and I was kept up to date with when it was despatched and what day it would be delivered with a one hour time slot. I can’t recommend this company highly enough. Excellent from start to finish. THANK YOU!!”

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Posted 2 years ago

“Quick service and fast delivery”

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Posted 2 years ago

“Arrived on time good quality but bolts with item too short and still not found any locally to fit”

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Posted 2 years ago

“Good company good product Email confirmation should should say what has been ordered Rather than just order number and price Would help to sort out errors sooner Thank”

Helpful Report

Posted 2 years ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews