Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posted out so quickly even with the additional key, fantastic service.”

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Posted 9 months ago

“Very easy to order my item on the website. Collected from the new store within two minutes of arrival. Very happy with the item.”

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Posted 9 months ago

It’s great to hear you had a positive experience with us. Thank you for your 5 star review!

Posted 9 months ago

“Excellent service. Effective transactional web site, goods delivered promptly and quality as described. Will definitely use them again”

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Posted 9 months ago

“By far the best price on window handles that I could find and the only company that did the sizing of spindles I required. Very competitive next day delivery cost. Will definitely be using again! :)”

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Posted 9 months ago

Your review means a lot to us, we are thrilled to hear you are happy with your window handles. We always strive to provide an excellent service and I’m glad that we exceeded your expectations.

Posted 9 months ago

“Ordered a thumb turn cylinder lock. It is sold with 5 keys which I needed. I am more than happy with the quality of the product and I was very pleased with the service I received from everyone I had contact with at this company”

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Posted 9 months ago

“Very pleased with items value for money will use you again”

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Posted 9 months ago

We are delighted to hear you are pleased with your trickle vents. Thank you for taking the time to leave us a 5 star review, Barry.

Posted 9 months ago

“Excellent service,”

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Posted 9 months ago

“Had a on issue with an incorrectly picked order, Rebecca was pro-active in resolving the issue and provided excellent service - Great job Truly PVC thank you”

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Posted 9 months ago

Thank you Gary for your 5 review. I have passed your positive comments to Rebecca, apologies for the picking error. We are delighted to hear we resolved this for you very swiftly.

Posted 9 months ago

“Great quick service and spot on quality. Will use again if needed”

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Posted 9 months ago

“Looked for PVC Skirting boards price seemed to vary between most outlets finally checked out Truly PVC prices and range of products were just what I was looking for the site was easy to navigate ordering and checkout were simple. Best of all the order was delivered the following morning. Would I recommend this company yes, will I order from them again most definitely. Excellent service couldn’t ask for anything more.”

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Posted 10 months ago

We are so grateful for your incredible 5-star rating. We truly appreciate your support and are delighted to hear that you are happy with your skirting boards and our service, Steve.

Posted 9 months ago

“Roof felt support- bend, poor quality easy to break . Thay are looking like go up and down- for me unfortunately rubish. Customer service want me too prof that. When I did that say isover 30 days to resend or refound. Avoid please waste your money 💰”

Helpful Report

Posted 10 months ago

Unfortunately, as the issue has been reported over 30 days after the item was delivered, regrettably, we must assume that the issue has occurred after delivery and while the item has been in storage, during handling or supplementary transport. Customers are expected to check over the item soon after receipt and report any issues immediately. As this has not been observed, unfortunately, this order cannot be considered for replacements.

Posted 6 months ago

“ordered 3 handles which was dispatched on the same day as ordered and arrived following day. handles were good quality. I would recommend this company to others.”

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Posted 10 months ago

“We ordered some replacement brackets for our conservatory guttering. I have to say they are of excellent quality, much better than the ones we replaced. Well worth spending a bit extra. Thank you happy customer.”

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Posted 10 months ago

It’s great to hear you had a positive experience with us. Thank you for your 5 star review, Jan!

Posted 9 months ago

“Web site was easy to understand and order from. Item was packaged well and delivery was as expected.”

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Posted 10 months ago

“Excellent quality window catch. I will definitely use Truly PVC again. Prompt delivery too and great value for a truly great product.”

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Posted 10 months ago

Sailesh, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations.

Posted 9 months ago

“We have used the services of Truly PVC a couple of times now. Our first order was placed online via their website, and everything arrived without delay and to our satifaction. I tried to place our second order via the website, but it was showing low stock availability of the items I wanted, so I called the sales counter directly. The chap that answered was very helpful and assured me that new stock was arriving imminently. he inputted my order manually, took a card payment, and sure enough, my order was delivered 2 days later.”

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Posted 10 months ago

“Window handles arrived the next day”

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Posted 10 months ago

Many thanks for your 5-star rating, Michael. We are delighted to hear you are happy with your window handles, our team strive to provide a excellent service.

Posted 9 months ago

“Until this week I had never heard of Truly PVC Limited but then I was doing some maintenance on my Dad's conservatory and 4 out of 6 gutter brackets broke when I removed one of the corner fittings. It was therefore a great relief to be able to buy replacement 3D printed brackets and I ordered enough to replace all the brackets if necessary. Very easy to order and pay and delivered to me very quickly - great!”

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Posted 10 months ago

“Ordered on Sunday and delivered on Thursday very good for 5 meters lengths Plus a good price”

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Posted 10 months ago

Many thanks for your 5-star rating. We are delighted to hear you are pleased with your boards and trims, Kevin. Thank you for taking the time to leave us a positive review and your business!

Posted 9 months ago

“Thought the price would reflect in the quality but very surprised how good they were. Excellent replacement window handles and quick delivery aswell...”

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Posted 10 months ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews