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Truly PVC Limited Reviews

4.8 Rating 2,694 Reviews
94 %
of reviewers recommend Truly PVC Limited
4.8
Based on 2,694 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Truly PVC Limited Reviews

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

Write Your review

I was very pleased with the goods ordered and the prompt delivery. However, I was supremely disappointed by the delivery of the package which was left on a grass bank outside my property and about a hundred meters away from my letter box in which the courier recorded that he had left the package. I would add that the package was left in long wet grass and in plain view of anybody passing my property. I very much doubt if delivery driver even got out of his van even though there is vehicle access to the property and plenty of space to turn around I was particularly impressed by truly PVC's response to my concerns and I will therefore upgrade my star rating to reflect this but stress that his does not apply to the courier company
Helpful Report
Posted 2 months ago
Thank you Peter for your 5-star review! Please accept our sincere apologies on behalf of the courier. It would appear the driver has let us both down on this occasion, so sorry. We are delighted to hear you are happy with your order and our service :)
Posted 2 months ago
Easy to order. Fast delivery. Kept informed of every stage of order/delivery status. I ordered Euro key lock cylinder with keys. Packaged well.
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Posted 2 months ago
Great service, several returns as we tried to find the correct size/shape of the product (tricky when it's up on the roof and not easily accessible). Speedy delivery and we finally have the correct items (our issue not the Company's) Highly recommended
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Posted 2 months ago
Thank you for your 5-star rating! We're pleased to hear you are happy with our great service and speedy delivery Hugh :)
Posted 2 months ago
Truly PVC were recommended by my trusted ‘window repair man. He said to ask for a sample pack to find the right rubber seal for my UPVC back door. The sample pack £1.99 then 6m of seal £5.69. Easy to fit, the seal was even coated in a thin layer of oil to make it easy to fit. I would 100% recommend Truly PVC
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Posted 2 months ago
A very good company to deal with. Best price in town
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Posted 2 months ago
Thanks for the 5 stars! We're pleased to hear you're happy with our service and your items Gillian :)
Posted 2 months ago
very quick and free delivery and good prices
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Posted 2 months ago
Ordered yale lock with extra keys and arrived next day... great service
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Posted 2 months ago
Items exactly as described, packaged well, prompt despatch and delivery, good value for money. Happy to buy again when required and recommend to family and friends.
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Posted 2 months ago
We are so grateful for your 5-star review. Thanks for sharing your rating with us Peter :) your recommendation is much appreciated!
Posted 2 months ago
Very good products and very helpful customer service
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Posted 2 months ago
Excellent product well priced and super fast delivery. Thanks for the service.
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Posted 2 months ago
I am very happy with my purchase. It is exactly what I wanted with a very good quality, good packaging and on time delivery. Thank you
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Posted 2 months ago
The product did not straighten to border the skirting board. It was curved. The adhesive was very light. It was not strong to stay firm. It lifted up very quickly. It did not stay put. I had to throw it away. It was of no good use.
Helpful Report
Posted 2 months ago
We are sorry to hear this, we do advise that the cleaner the surface, the neater and more secure the fit. Consider also that warming the tape is advised, and that some situations may benefit from additional adhesive. Feel free to contact us via email or phone and we will be happy to help resolve this for you.
Posted 2 months ago
Good national brand products at excellent price and delivery much faster than expected. What more could you ask for?
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Posted 2 months ago
Alex, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations :)
Posted 2 months ago
very helpful over phone, and delivery of order withinn24vhours great service👏
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Posted 2 months ago
Very good service, product arrived as stated the next working day. We replaced a very old plastic cover inside our conservatory the old one was very yellow and brittle, now we have a bright white replacement which now matches our new roof. Excellent
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Posted 2 months ago
Truly great service
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Posted 2 months ago
Excellent service
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Posted 2 months ago
Thank you for your 5-star rating! We're pleased to hear you are happy with our service Mark :)
Posted 2 months ago
Excellent service.
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Posted 2 months ago
great replacements, all looks so much beter now too :-)
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Posted 2 months ago
Very easy to use, straightforward website, with prompt delivery of order. Great service
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Posted 2 months ago
Truly PVC Limited is rated 4.8 based on 2,694 reviews