Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,694 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the goods ordered and the prompt delivery. However, I was supremely disappointed by the delivery of the package which was left on a grass bank outside my property and about a hundred meters away from my letter box in which the courier recorded that he had left the package. I would add that the package was left in long wet grass and in plain view of anybody passing my property. I very much doubt if delivery driver even got out of his van even though there is vehicle access to the property and plenty of space to turn around I was particularly impressed by truly PVC's response to my concerns and I will therefore upgrade my star rating to reflect this but stress that his does not apply to the courier company”

Helpful Report

Posted 2 months ago

Thank you Peter for your 5-star review! Please accept our sincere apologies on behalf of the courier. It would appear the driver has let us both down on this occasion, so sorry. We are delighted to hear you are happy with your order and our service :)

Posted 2 months ago

“Easy to order. Fast delivery. Kept informed of every stage of order/delivery status. I ordered Euro key lock cylinder with keys. Packaged well.”

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Posted 2 months ago

“Great service, several returns as we tried to find the correct size/shape of the product (tricky when it's up on the roof and not easily accessible). Speedy delivery and we finally have the correct items (our issue not the Company's) Highly recommended”

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Posted 2 months ago

Thank you for your 5-star rating! We're pleased to hear you are happy with our great service and speedy delivery Hugh :)

Posted 2 months ago

“Truly PVC were recommended by my trusted ‘window repair man. He said to ask for a sample pack to find the right rubber seal for my UPVC back door. The sample pack £1.99 then 6m of seal £5.69. Easy to fit, the seal was even coated in a thin layer of oil to make it easy to fit. I would 100% recommend Truly PVC”

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Posted 2 months ago

“A very good company to deal with. Best price in town”

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Posted 2 months ago

Thanks for the 5 stars! We're pleased to hear you're happy with our service and your items Gillian :)

Posted 2 months ago

“very quick and free delivery and good prices”

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Posted 2 months ago

“Ordered yale lock with extra keys and arrived next day... great service”

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Posted 2 months ago

“Items exactly as described, packaged well, prompt despatch and delivery, good value for money. Happy to buy again when required and recommend to family and friends.”

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Posted 2 months ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us Peter :) your recommendation is much appreciated!

Posted 2 months ago

“Very good products and very helpful customer service”

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Posted 2 months ago

“Excellent product well priced and super fast delivery. Thanks for the service.”

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Posted 2 months ago

“I am very happy with my purchase. It is exactly what I wanted with a very good quality, good packaging and on time delivery. Thank you”

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Posted 2 months ago

“The product did not straighten to border the skirting board. It was curved. The adhesive was very light. It was not strong to stay firm. It lifted up very quickly. It did not stay put. I had to throw it away. It was of no good use.”

Helpful Report

Posted 2 months ago

We are sorry to hear this, we do advise that the cleaner the surface, the neater and more secure the fit. Consider also that warming the tape is advised, and that some situations may benefit from additional adhesive. Feel free to contact us via email or phone and we will be happy to help resolve this for you.

Posted 2 months ago

“Good national brand products at excellent price and delivery much faster than expected. What more could you ask for?”

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Posted 2 months ago

Alex, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations :)

Posted 2 months ago

“very helpful over phone, and delivery of order withinn24vhours great service👏”

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Posted 2 months ago

“Very good service, product arrived as stated the next working day. We replaced a very old plastic cover inside our conservatory the old one was very yellow and brittle, now we have a bright white replacement which now matches our new roof. Excellent”

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Posted 2 months ago

“Truly great service”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Thank you for your 5-star rating! We're pleased to hear you are happy with our service Mark :)

Posted 2 months ago

“Excellent service.”

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Posted 2 months ago

“great replacements, all looks so much beter now too :-)”

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Posted 2 months ago

“Very easy to use, straightforward website, with prompt delivery of order. Great service”

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Posted 2 months ago

Truly PVC Limited is rated 4.8 based on 2,694 reviews