Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Built in 1933,the front of my house has mock Tudor boards. Some of the pegs needed replacing so I ordered a pack of replacement pegs. No diameter was stated in the specification. When they arrived, they were 2mm too narrow, so of no use. The test of a company's customer service, is what they do about it when a complaint is raised. We talked about my complaint by email, until it became clear that when using a mobile to place an order, the mobile orientated website did hold this information, but it was several clicks away from discovery. Consequently, Truly PVC have offered to repay me when I update this review.”

Helpful Report

Posted 11 months ago

“Good quality products, next day delivery excellent severive.”

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Posted 11 months ago

“Good & quick delivery”

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Posted 11 months ago

We are so grateful for your incredible 5-star rating of Truly PVC Limited! We truly appreciate your support and are delighted to hear that you had a great experience with us.

Posted 11 months ago

“Very quick delivery”

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Posted 11 months ago

“Exactly what I wanted, excellent price and super fast delivery”

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Posted 11 months ago

Michael, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations. Thank you for your order for the External Gutter Corner.

Posted 11 months ago

“This is the 2nd pair of door handles I’ve ordered and they are brilliant. Well made & look fantastic & also at a great competitive price. Fast delivery also. Will use again & recommend to others.”

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Posted 11 months ago

“Great products at a good price..”

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Posted 11 months ago

Many thanks for your 5-star rating. We are delighted to hear you are happy with your door handle and letterplate, Michael.

Posted 11 months ago

“Great quality products, easy to install and look great. Very pleased. Delivery also very quick! :)”

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Posted 11 months ago

“Ordered on line, Very prompt delivery items exactly as described”

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Posted 11 months ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us.

Posted 11 months ago

“Great service. Prompt delivery.”

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Posted 11 months ago

“Ordered two new window handles. Great price. Good quality. Very speedy delivery. Will use the company again. Excellent”

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Posted 11 months ago

Thank you so much for taking the time to leave us a 5-star review, Les. We are delighted to hear you are pleased with your window handles and our speedy delivery service.

Posted 11 months ago

“My item, a euro cylinder arrived as described the next day”

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Posted 11 months ago

“Ordered the cockspur handles to refresh my old windows. Brilliant, have made a huge difference and easy to install. Only thing I would say is that the screws provided are useless so had to buy different ones.”

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Posted 11 months ago

It’s great to hear you had a positive experience with us. Your mention of the screws has been sent to the relevant department to investigate. Thank you for your feedback.

Posted 11 months ago

“Full marks to Truly for getting the product to me next day, its not their fault but actually the product wasnt quite right, my guess is that as this product is obsolete and Truly are getting it second source, that mabye something got lost in the translation. I made the thing fit, but it needed trimming to clip in and gaps were present requiring sealant. So got me out of the crapper for which I am grateful.”

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Posted 11 months ago

“Easy website to use & handles great value for money. Very quick delivery, thank you.”

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Posted 11 months ago

Thank you so much for taking the time to leave us a 5-star review, Karen. We are delighted to hear you are pleased with your window handles and our quick delivery service.

Posted 11 months ago

“fantastic delivery time and an excellent service can not fault this company servce. thankyou”

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Posted 11 months ago

“Good response time in delivery. Excellent product.”

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Posted 11 months ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us.

Posted 11 months ago

“Prompt delivery, good notification. Product as ordered. What more could you want.”

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Posted 11 months ago

“Ordering process was easy to navigate , wide range of available products which meant I was able to get the product I wanted straight away! I will be using Truly PVC again!”

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Posted 11 months ago

Many thanks for your 5* rating Nick. We are delighted to hear you are happy with our website and service.

Posted 11 months ago

“Fantastic service Fantastic price”

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Posted 11 months ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews