Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered window sills arrived damaged informed immediately excepted liability keep promising to collect and refund chasing daily but to no avail will escalate with credit card company”

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Posted 8 months ago

We are sorry to hear you are not happy, we did collect the items free of charge and issued you a full refund as requested. The returns department confirmed the damage was very minimal compared to the photographs sent via email.

Posted 6 months ago

“It was just as described and what I was looking for. The delivery of the items was fast.excellent service.Thanks”

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Posted 8 months ago

Anthony, your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations.

Posted 8 months ago

“Very easy to locate items and great delivery”

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Posted 8 months ago

“Received very quickly. Good quality of items. Thank you”

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Posted 8 months ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us, Steve!

Posted 8 months ago

“Brilliant service”

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Posted 8 months ago

“Very helpful to identify the exact bracket I needed for my conservatory guttering. Recommended.”

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(SW_212881) - Posted 8 months ago

Thank you for your 5-star review, Richard. We're pleased to hear about your positive experience with us and you are happy with your TruMAX K2 Gutter Brackets

Posted 8 months ago

“Quick delivery. The handles are of good quality and easy to install.”

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Posted 8 months ago

“Very happy with the range available and the service. Order arrived quickly and without fuss. Very happy, and the website is now added to my bookmarks for future orders.”

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Posted 8 months ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us!

Posted 8 months ago

“Great service, great delivery, can't be faulted. Thank you.”

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Posted 8 months ago

“Excellent alround.”

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Posted 8 months ago

It’s great to hear you had a positive experience with us. Thank you for your 5 star review!

Posted 8 months ago

“Truly PVC gave me what I needed at an excellent price and delivery would definitely use them again.”

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Posted 8 months ago

“Item came marked as if correct size sent but incorrect size locks provided in the package Had to pay to return myself & still no refund in my account & refused to swap out for correct items so paid delivery, paid return & no refund or items. Massive fail”

Helpful Report

Posted 8 months ago

Hi, I am very sorry to hear you are not satisfied with your order. After providing our customer service team with photos, the item you received was found to be correct - you simply ordered the wrong size. Should the item have arrived incorrect, we would have immediately dispatched a replacement to you and collected the original item free of charge. Your return was received yesterday and refunded earlier today; however, it can take up to 5 working days for this to show up in your account. The return amount includes your outbound postage in accordance with the CCR. Best regards, Luke

Posted 8 months ago

“The handles were a direct replacement for my old worn out handles they arrived quickly and well packed and fitted perfectly”

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Posted 8 months ago

“Peter, really helpful and knowledgeable guy… sorted a problem for me that we’ve had for a few years!”

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Posted 8 months ago

We are so grateful for your incredible 5-star rating. We truly appreciate your support and are delighted to hear that you are happy with our service. I have passed your positive comments onto Peter, thank you.

Posted 8 months ago

“Ordering was easy and delivery was fast.”

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Posted 8 months ago

“The lock arrived in very short time and I found the staff helpful when I had contacted the company prior to placing an order. Very pleased.”

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Posted 8 months ago

We are so grateful for your 5-star rating. We truly appreciate your support and are delighted to hear that you are happy with our service and your locks, Colin.

Posted 8 months ago

“Very good quality fair price good service”

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Posted 8 months ago

“Extremely helpful, quick at responding, amazingly fast delivery and great value. Cannot fault.”

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Posted 8 months ago

Thank you for your 5-star review Kirsty. We're pleased to hear about your positive experience with us and you are happy with your order.

Posted 8 months ago

“Struggling to find a lock of the correct size and phoned Truly PVC and was guided through by a very helpful Pete. The lock arrived the next day which is excellent. Looks like very good quality. Order number:1429118. Thank you.”

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Posted 8 months ago

“Excellent Service - Questions answered promptly - Great Products and prices - Ordered one day delivered the next - I would definitely recommend Truly PVC ..”

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(SW_212707) - Posted 8 months ago

Your review means a lot to us. We always strive to provide an excellent service and I’m glad that we exceeded your expectations.

Posted 8 months ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews