Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,787 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted truly pvc when I had a problem obtaining the ultralite 500 roof from another company. They were brilliant!! They contacted me immediately and were very helpful , they advised as to how long the roof would take to be delivered... 5-7 working days... fantastic!! iv'e been waiting 6months with the other company. Brilliant service , would definitely recommend.”

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Posted 5 years ago

“excellent company product 100% very satisfied customer”

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Posted 5 years ago

“excellent company to deal with very helpful delivery 100% highly recomendable thank you”

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Posted 5 years ago

“Ordered a roll of dpc, unfortunately incorrect size was delivered. Phoned customer services and was dealt with very professionally, the correct size was delivered the following day, great service, 5 stars!”

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Posted 5 years ago

“Used internet to order. Fast efficient service. No problems”

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Posted 5 years ago

“Excellent service - thank you. Fast dispatch, goods arrived when expected and well packaged. Spot-on. Happily recommend.”

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Posted 5 years ago

“Very quick delivery. Good quality highly recommend.”

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Posted 6 years ago

“Very good price and quick dispatch times as well as great quality, highly recommend”

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Posted 6 years ago

“Easy to use web site and prompt confirmation of order. Geoffrey Lavers”

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Posted 6 years ago

“I done an order last Thursday . And said if you order fro day it would come Monday . Delivery still haven’t turned up .”

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Posted 6 years ago

“outstanding firm my order got lost in transit twice only a small order but they made sure i got it thank you howard south wales”

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Posted 6 years ago

“my purchase from them got lost but they replaced it and were very quick in all thier commancations”

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Posted 6 years ago

“I ordered some skirting board and corner pieces from this company. What turned up bore little resemblance to what was advertised on their site. The foil was very poorly stuck to the board, lifting and creased 3 or 4cms in from each end. There were a lot of small bits, of i assume plastic, that had not been cleaned off before the foil was put on, leaving unsightly bumps along the whole 5m length. The corner pieces were in an undamaged cardboard tube but one was broken into 4 bits. Considering the outer tube was undamaged, the only possible way this could have happening was that the broken pieces were put into the tube at Truly PVC. So i complained and received a staggeringly ridiculous email from Luke. First he refuted that the corner piece was not sent out broken (even though he couldn't explain how 1 piece of 6 items managed to break inside of an undamaged outer cardboard tube), then he really went all out on the "i bet i can send the most laughingly, moronic email out" competition. Which, by reading some other reviews, they have this competition going constantly. Here is a copy and paste of part of his reply "Given this is a building material, there should always be a small acceptable tolerance of damage". So, any would be customers thinking of using this disgrace of a company you need to be aware that Truly PVC think that damage to their goods is acceptable. Or rather, they think that customers should have to accept damage to their goods. What a "small acceptable tolerance of damage" actually means would depend on how much damage there is to your order. i.e. any amount of damage is within this companies parameters. So i opened a dispute with PayPal. PayPal refunded me and, what a surprise, these boards were obviously so damaged even in trulys eyes, that they didn't even want them back. So, Truly wasted their time and a lot of money by thinking they were being clever. Turns out, Truly and Luke are not as clever as they think they are.”

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Posted 6 years ago

“Prompt delivery of part exactly as described and good quality.”

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Posted 6 years ago

“Parts were just as described with quick delivery.”

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Posted 6 years ago

“The Upvc insert I ordered for my door was delivered promptly and in good condition. Would recommend. Thank you very much!”

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Posted 6 years ago

“Very good and quick service”

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Posted 6 years ago

“Very efficient service”

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Posted 6 years ago

“All as expected, web site easy to use, paid without problems, goods turned up when expected and was what I ordered.”

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Posted 6 years ago

“Brilliant service, would highly recommend”

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Posted 6 years ago

Truly PVC Limited is rated 4.8 based on 2,787 reviews