Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are a very slick and kind organisation. I am not sure how I get this from a digital interaction but I do. You are a pleasure to deal with.”

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Posted 1 year ago

“Very pleased with product… delivery very good”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Truly PVC Limited, Joanne! We are thrilled to hear that you are very pleased with our product and that the delivery was very good.

Posted 1 year ago

“Speedy delivery and accurate description. Good value.”

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Posted 1 year ago

“Great company I ordered wrong cylinder sent email and ordered correct one, new cylinder was here next day, returning incorrect one for refund”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Truly PVC Limited! We sincerely appreciate your support and are thrilled to hear that we have met your expectations.

Posted 1 year ago

“Excellent service with item received promptly. Within the fitting instructions mention is made of using a cordless drill which appears to be an afterthought. It should be in the main instructions along with the appropriate drill size. Very pleased with the product.”

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Posted 1 year ago

“Website easy to use and very fast at getting and dispatching my order”

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Posted 1 year ago

Thank you so much for taking the time to give us a fantastic 5-star rating for Truly PVC Limited! We greatly appreciate your positive feedback and are thrilled to hear that you found our website easy to use and efficient in getting your order dispatched quickly.

Posted 1 year ago

“Service was excellent and product was of a good quality, unfortunately I had to return due to incorrect fitting for my door but the staff at Truly PVC did everything they could to assist.”

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Posted 1 year ago

“Quick service. Product as described. Reasonably priced.”

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Posted 1 year ago

Thank you very much for your fantastic 5-star review of Truly PVC Limited! We greatly appreciate your kind words and positive feedback.

Posted 1 year ago

“I called after the 1pm deadline, but my order was still despatched same day. It was very comforting that someone was willing to go the extra mile to help a person in need after a break-in. Friendly advice, correct parts delivered next day and great service. Would highly recommend.”

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Posted 1 year ago

“We fitted the locks easily. This is a very speedy, well communicated, professional service, and reasonably priced. Thank you very much.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Truly PVC Limited, Delia! We are delighted to hear that you found our service to be speedy, well communicated, and professional. We take great pride in providing a hassle-free experience for our customers.

Posted 1 year ago

“Great online service, prompt delivery. First class 👍”

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Posted 1 year ago

“After receiving goods that I felt a bit disappointed with I reached out to the seller who went above and beyond to sort this out for me. Customer service at its very best thank you truly pvc. I will definitely use you again”

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Posted 1 year ago

Thank you for your positive feedback, we are really happy that we was able to resolve the issue for you. Your repeat business is much appreciated. Apologies once again, we are pleased to hear you are happy.

Posted 1 year ago

“Great service great comms keep it up”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Truly PVC Limited! We sincerely appreciate your kind words and support.

Posted 1 year ago

“Competitive pricing Quick delivery Very good communication”

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Posted 1 year ago

“Quite possibly the worst packaging I ever got. I received window gaskets for my uPVC windows all tangled up and insode a cardboard box with nothing else. People wonder why people shop on Amazon.”

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Posted 1 year ago

“I needed 2 different size upvc door locks, one ordered directly from these guys, good price and super speedy delivery. The second one was allegedly 'not available' on the website, however I ordered it from this company via B&Q marketplace and it arrived super speedy with the lock I'd ordered direct. Only a tiny negative, please keep your website up to date.”

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Posted 1 year ago

Hi John, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our products and service. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. I will pass issue onto the relevant department regarding our website stock, apologies.

Posted 1 year ago

“Extremely helpful customer service agent when ordering product talked me through the process and made sure my order was correct.”

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Posted 1 year ago

“Great friendly service every time Products at very competitive prices”

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Posted 1 year ago

Thank you so much for your 5 star review, Steve. We are happy to hear you are pleased with our friendly service and competitive prices.

Posted 1 year ago

“I've used them a few times over the years. Always have a good selection of parts in stock at decent prices. Delivery has always been quick. My last order was a replacement for a window handle that had broken. Truly were noticeable cheaper than others, I ordered Saturday evening and it arrived Monday.”

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Posted 1 year ago

“Prompt delivery, well packaged. fitted well, doors no longer draughty. Happy client”

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Posted 1 year ago

Thank you for your positive review Roger. We are delighted to hear you are happy with ExtrudaSeal Bubble Gasket purchased. Our team aims to dispatch orders promptly and well packed.

Posted 1 year ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews