Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,781 Reviews

94 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

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Truly PVC Limited 5 star review on 7th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and professional”

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Posted 2 years ago

“Fast delivery and good price. Great service, thank you”

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Posted 2 years ago

“Excellent service, speedy delivery.”

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Posted 2 years ago

“VERY POOR COMPANY CUSTOMER SERVICE IS SHOCKING ..AVOID AVOID AVOID”

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Posted 2 years ago

“Fantastic service yet again!!! ordered and delivered in less than 24 hours, and again a quality product with 5 star service all round!!!!!”

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Posted 2 years ago

“Having recently bought 2 locks I had to return one due to a problem. I can't praise Truly enough in their prompt reply in dealing with the exchange and replacement, even refunding my postage. I would definitely use and recommend them again.”

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Posted 2 years ago

“Ordered on line notification when ready to pick up very reasonable prices great staff”

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Posted 2 years ago

“The ordering of my locks with the help from Peter at your company was really good and professional,. and easy”

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Posted 2 years ago

“the easy ordering system, the information following order placement and the quality of the goods make this an excellent company to deal with. The only criticism i would make is in relation to collection orders. I placed my collection order on a friday morning. Having been advised to ring to check if order was ready, there is no number you can ring on a saturday morning to check. the earliest i could check was 1.00pm on Monday. This however did not prevent me giving a top score as everything else was perfect and would definitely order again.”

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Posted 2 years ago

“Sent an email plus pictures of items that I needed within 10 minutes Luke replied with all the details and he had stock.”

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Posted 2 years ago

“Completely satisfied. Product required was extremely competitively priced, well packaged and delivered exceptionally fast.”

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Posted 2 years ago

“Very good service was delivered sooner than expected will definitely use this company again”

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Posted 2 years ago

“Excellent service and helpful guy (Chris) over telephone prior to ordering. Henry W.”

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Posted 2 years ago

“Very disappointing customer service and arrogant salesperson, not empathetic or helpful. If they treat you like this before the sale, dont know how their after-sale service would be. I would suggest customer training required and finding the right fit of people to work in Sales.”

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Posted 2 years ago

“Easy and convenient order and collection at the unbeatable prices!”

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Posted 2 years ago

“Excellent product and service first class”

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Posted 2 years ago

“I needed a Yale Platinum 3-star Euro Cylinder to replace the inferior one in my door which was malfunctioning. It was so simple to order and pay for this on-line and it arrived the following morning. The price was very competitive making it cheaper to buy than travel to my nearest stockist. Truly PVC kept me informed all the way, so I knew exactly how my order was proceeding. I will certainly deal with this company again and will be happy to recommend them to other people. Wish other companies were this efficient.”

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Posted 2 years ago

“Ordered Yale window handles and were high quality at an excellent price with fast delivery Would recommend”

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Posted 2 years ago

“Very poor, email response. i.e. no response! Part was promptly delivered, but is made up of two separate parts and does not fit correctly. Still no response 😕”

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Posted 2 years ago

“I ordered a yale high security lock, with extra keys, for a UPVC door. The lock isn't a standard size, but Truly PVC had them in stock and even cut the spare security keys, plus delivery in just a few days. Excellent service.”

Helpful Report

Posted 2 years ago

Truly PVC Limited is rated 4.8 based on 2,781 reviews