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Truly PVC Limited Reviews

4.8 Rating 2,781 Reviews
94 %
of reviewers recommend Truly PVC Limited
4.8
Based on 2,781 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Truly PVC Limited Reviews

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

Write Your review

Tread carefully when ordering, longer length products are despatched by third party, probably Eurocell directly so my order got split, first part arrived in two days, second part I am still waiting for over two weeks later, stock information was not given to me and I cannot complete the work. Very poor service
Helpful Report
Posted 4 years ago
Great prices and service. Thanks guys
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Posted 4 years ago
Great customer service. Replaced an item that was damaged in transit. Could not fault very quick delivery. You only find out how good a company is when things go wrong!!! This company is excellent and would recommend their service.
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Posted 4 years ago
Prompt reply to email, fast delivery. Highly recommend, will use again.
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Posted 4 years ago
Ordered some replacement roof tiles and ridge tiles through Amazon with this company. Both orders were delivered within 2 days , which I thought was very good service, I would certainly use them again. Mrs
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Posted 4 years ago
Sadly, unlike most other customers my experience and been very poor. Today is Tuesday 17/11. Last Tuesday 10/11 I ordered hinges to be delivered by express in 1 to 2 days - as I had a builder lined up last Thursday to install the hinges. In the end, I went to screwfix as the hinges had not arrived. I then wrote to your company yesterday, 16/11 to say they had still not arrived and I wanted my money back. I sent a copy of the PO track and trace and the parcel could not be found! I have not had any response from yourselves and today, 1 week later - the parcel has arrived. Suffice to say I would not recommend you to anyone else
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Posted 4 years ago
I purchased a Upvc window sill from this company, all I can say is that they provide a very efficient and friendly service. The parcel was delivered on time and was packaged very well. I would definitely buy from this company again
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Posted 4 years ago
Really helpful great service
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Posted 4 years ago
In the bigger scheme of things my order off the web was small (ie one box of Plastic Headed Pins) but I needed them quick and Covid 19 prevented me from going out. They arrived a day earlier than expected. Happy man in Cornwall ! Thanks for your efficiency.
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Posted 4 years ago
Excellant product - half reinforced panel - competitive price. Terrific service - Ordered Saturday arrived Tuesday - tracked parcel Highly recommended
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Posted 4 years ago
delivery as expected top seller a ++++++++++
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Posted 4 years ago
Very helpful, excellent service and product and quick delivery. I have used this company twice and would definitely use again and recommend to anyone. Thankyou.
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Posted 4 years ago
This company had the right parts which I had difficulty sourcing elsewhere. Paid for next day delivery and it arrived promptly. Great service. Only grumble was paying £10 for postage and it only cost £4.17 otherwise great service. If correct postage charged I would have happily given 5 stars
Helpful Report
Posted 4 years ago
Returned an item to them and they claimed the item was damaged on arrival back to them. It was shipped in the original packaging and images where supplied showing that the box has a tiny mark on the exterior yet the UPVC panel inside had a huge crack in it. The location of the mark is not even inline with the supposed damage to the panel. The padded box is also not perforated in anyway but the panel has significant damage. BUYER BEWARE as it would be very easy for them to claim damage to any item returned and get out of issue a refund.
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Posted 4 years ago
happy with gutter brackets being sent BUT don`t do next day delivery as not worth paying the extra as they wont Guarantee delivery better of doing standard delivery
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Posted 4 years ago
The on line ordering was easy to use and spot on,great price and product ,and the delivery was excellent.Truly PVC is a must to deal with.Thanks Truly Steve.😉
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Posted 4 years ago
Helpful and excellent service
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Posted 4 years ago
bought some flexi angle from these guys first class service so impressed have placed another order
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Posted 4 years ago
Had a problem with a product Truly sorted it out straight away. Thank you.
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Posted 4 years ago
Excellent company to deal with. Very fast response to emails and customer service that goes the extra mile to help!
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Posted 4 years ago
Truly PVC Limited is rated 4.8 based on 2,781 reviews