True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,884 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“True traveler has to have the most extensive coverage of activities out there. Really good price too!”

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Posted 4 years ago

“A good service with lots of assistance from the agent on the phone. Did not wait hours for phone to be answered. Policy not as transparent as I'd like but jargon explained clearly when I asked.”

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Posted 4 years ago

“I contracted by mistake and they had no problems to refund me the money within a day. That says a lot”

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Posted 4 years ago

“True Traveller were very easy to book with for my Canadian IEC Working Holiday Visa insurance. Their policies match all the necessary criteria and they have been heavily recommended to me by others on the same visa. Whilst I have not yet made any claims, the experience with them so far has been positive.”

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Posted 4 years ago

“Easy-to-use interface and one of the only travel insurance companies that I could find that insures you whilst you are already travelling.”

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Posted 4 years ago

“Great quality and various options for good price. I appreciated the possibility to extend my insurance because I decided to travel longer than I initially expected. Plus I got 10% off on the extension.”

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Posted 4 years ago

“We have just finished purchasing a 6 month cover for New Zealand and Slovakia + Snow Sports included and from the research we have done this is by far the best company providing us with all our needs for a great price! The website is easy and everything is pretty well explained! Also when we needed assistance the online chat was super helpful and efficient :) We are yet to start our travels and will upload another review of our experience with this insurance plan if the need to use the services arises ^^ "Thumbs Up"”

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Posted 4 years ago

“The policy covers all I need for my time in Canada with great flexibility & additions. Always good to cover when doing "Adventure sports" and "Winter Sports".Really user-friendly signup. I've heard good things about their claim processes and procedures but never personally used it. Fingers crossed I never will.”

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Posted 4 years ago

“The whole process was really simple and user-friendly! The Customer Service team member I spoke to through Live Chat was very helpful and answered any questions I had about the different policies. I found True Traveller to be the cheapest insurance for my trip to Canada after shopping around and I will definitely recommend to anyone looking to book Insurance for their travels!”

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Posted 4 years ago

“Very easy to book what you want and get answers if you have any questions . Also settled a medical claim very easily in the past !”

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Posted 4 years ago

“Very easy to get, single page worth of forms and done! I did it on my phone. Would recommend to anyone, especially to those already traveling :)”

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Posted 4 years ago

“Highly recommend True Traveler, I bought insurance for the IEC Canadian Visa, very easy to use, my cost was more expensive due to adding winter sports but the average cost is reasonable.”

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Posted 4 years ago

“Easy booking process with details and options for each policy clearly shown. When contacted by phone their staff were friendly and knowledgeable, answering our queries without delay!”

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Posted 4 years ago

“True traveller is THE only insurance company that cover one way travel, already overseas and pre-existing medical conditions! Great phone team who help you make sure you pick the right insurance for you, and easy to use website.”

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Posted 4 years ago

“I really appreciate the way you communicate with your customers, its fast and really in kind way. I like the service you are offering to people. Thank you, You are the best”

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Posted 4 years ago

“Great value travel insurance meeting specific needs set out in an easy to purchase format.”

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Posted 4 years ago

“I went with TrueTraveller as they are the most trusted provider of the type of travel insurance I required, and have the best level of service as recommended by friends.”

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Posted 4 years ago

“I've not had to claim, but my friend did and she was very pleased with how they helped. I have complicated needs, including: working abroad, white water kayaking, mountain biking, long duration trips, varied destinations. True Traveller covers all of that without a mental price tag. Make sure you have added all the bolt-ons you need. In an ideal world, I'd be able to up the baggage cover generally and cover my kayak but hey-ho. The chat function on the website provided me access to very knowledgable and helpful staff.”

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Posted 4 years ago

“Have not had to claim.. yet! Booking it was easy and the website is easy to use and informative. One of the best value for money for insurance if you are already travelling”

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Posted 4 years ago

“Very easy. Just the right amount of descriptions and options. Was an easy choice for me.”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,884 reviews