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True Traveller Reviews

4.8 Rating 1,883 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Second time using True Traveller, easy process to sign up and cover was a lot clearer and easier to understand than other policies I looked at. Rated 4 stars as never had to make a claim so can't comment on that side of things.
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Posted 4 years ago
Fantastic service, very clear and easy to use. Best place to go for long term cover and transparent costs. Would highly recommend for anyone who’s going to require long term health insurance thats adjustable and can be personalised for to your requirements.
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Posted 4 years ago
Website was clear with good explanations of all their policy details. One of the only insurers to cover you when already traveling which is a huge bonus. Haven't used their customer service or made a claim, will update if I do.
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Posted 4 years ago
I've used TrueTraveller for work & travel and all my holidays since many years. I had to claim a small incident in the past, and the process getting refunded was painless. I can recommend them wholeheartedly!
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Posted 4 years ago
Easy to purchase and reasonably priced for the coverage. I like that you can get insurance when you’re already away.
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Posted 4 years ago
Haven't claimed through them yet but was a really simple & easy process getting insurance!
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Posted 4 years ago
Quick and easy travel insurance - at a reasonable price, definitely recommend!
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Posted 4 years ago
Fantastic service — rang to clarify some things and the person I spoke to was very informative and helpful. As my policy has only just begun I can only review the very first stage of the insurance, so I can't say anything about claims procedures etc.
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Posted 4 years ago
Getting travel insurance via True Travellers website was easy & efficient . I have yet to take my trip so cannot comment as to how easy it is to claim, & hopefully won't need to .
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Posted 4 years ago
The booking process is straightforward, yet still highly informative. The activity packs are clear and easy to compare. There are also many handy tips to make sure you’re not over insuring yourself - which I’ve never seen on any other travel insurance website. TrueTraveller were also the cheapest of all their competitors and made it easy for me to buy a new policy whilst already travelling.
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Posted 4 years ago
The website clearly states what is covered and it is easy to select what level of cover you require
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Posted 4 years ago
Great insurance, great prices, everything was really easy. We'll repeat for sure. Thanks!!
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Posted 4 years ago
Great Experience. Very easy to use. Clear information with easy breakdown. Highly recommend and will definitely use again.
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Posted 4 years ago
Great value packs for adventurous travellers!
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Posted 4 years ago
I phoned True Traveller and spoke to Tim with a few questions before buying my insurance, and he was wonderful. He clearly was very knowledgeable about the ins and outs of the various policies which put me at great ease. Thanks, Tim!
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Posted 4 years ago
Really easy to use and get the cover that's right for you... We are already travelling and these guys were the best and most affordable out there!
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Posted 4 years ago
Great website, really simple and easy to use. Everything is outlined and the additional add-ons are great when picking out a policy tailored to me. I browsed a couple of companies to get a visa for my 2 years IEC Canadian trip, and they have by far the best overall package. Would highly recommend!
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Posted 4 years ago
Stumbled across True Traveller from searching for suitable insurers with my adventure trip. After reading through the policy and areas covered I feel confident being covered by True Traveller and know that it's one less thing to worry about! Great price for what you get covered as well!
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Posted 4 years ago
Already at the destination & super fast chat reply ... After already being in Thailand for 2 weeks, I still needed to get an insurance. And I was so happy to find "True Traveler", as they are one of the few which enroll an insurance AFTER departure. Then I had some questions and they got answered within minutes in the chat. Wonderful! Such a support for us travellers. Thank you!
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Posted 4 years ago
Bought their insurance to cover my working holiday in Canada. Everything was completely smooth. It was easy to purchase the insurance and very easy to customise it to what I want.
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Posted 4 years ago
True Traveller is rated 4.8 based on 1,883 reviews