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True Traveller Reviews

4.8 Rating 1,910 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Really easy to understand the information. Really easy to sign up for. Easiest travel insurance I have signed up for.
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Posted 6 months ago
Fast and efficient
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Posted 6 months ago
Very happy with the user friendly site and the no hassle process to buy the cover I needed for my trip. Thankfully all went according to plan on the trip, so no further assistance was needed.
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Posted 6 months ago
All good have used before.
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Posted 6 months ago
Fast and smooth comunication, they paid for claim without any problem.
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Posted 6 months ago
Very impressed with level of cover privided and premium quoted. Strikes me as good value. Will H
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Posted 6 months ago
Very easy website for booking
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Posted 6 months ago
This has been a fantastic experience so far! Albeit the website was a little confusing knowing which exact insurance you are getting a quote for. We had an issue with what we booked, thinking we booked the wrong thing. After a quick call we were able to get all our questions answered immediately and the whole exerience was very welcoming and easy. Great service!
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Posted 6 months ago
Easy to understand.
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Posted 6 months ago
While the insurance hasnt been needed, they are always helpful on their site which I appreciated.
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Posted 7 months ago
Insanely expensive but we had no choice. We are already travelling and forgot to get insurance. Lower level of cover than other ‘pre travel’ insurance. Cost us ~£170 instead of £45. Captive audience I suppose. Will do our best to never use you again! Can’t speak to making a claim as we haven’t had to yet but this was enough to put me off future business with you 👍🏼
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Posted 7 months ago
Hi We sorry you felt the price was expensive, but you did elect to add on some extras when you purchased the policy, and declared some pre-existing medical conditions which added on additonal premium. The additional funds for "already travelling" is £6.50 per person. All insurance is expensive is you don't need to claim, but star ratings of insurance really should be based on the claims service and not the price you pay. True Travelller
Posted 7 months ago
Easy sign up. But it's not clear up front who provides the insurance (which company). Also there's no information up front about how to file a claim or the steps involved. In other words the it's geared to sign you up easily. But the real value is when you need to file a claim
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Posted 7 months ago
All stsff are very helpfull when you ring up
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Posted 7 months ago
Easy to use website
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Posted 7 months ago
After long research, I found the best deal at True Traveller Insurance. I got a quote that covered everything I needed and was cheap since I am traveling as a backpacker and didn't want to spend a fortune on my insurance. The application was quick and easy and I immediately received a confirmation email.
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Posted 7 months ago
detailed terms and conditions for travellers to insure any situation that may arise!
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Posted 8 months ago
Great service, very well explained what’s included in the coverage.
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Posted 8 months ago
They respond to queries quickly and are eager to ensure you have the best experience as a customer.
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Posted 8 months ago
Booked online. Real easy to find the insurance l required. Very easy process to follow through to check out. And a reasonably competitive price! l have not had to make a claim yet and l don't know how easy this will be. That's why the 4 stars. Otherwise 5.
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Posted 8 months ago
I had a fantastic experience- I hate doing these things online, always preferring to speak to someone. Jadine was incredibly efficient aswell as being a thoroughly lovely person to deal with, a real credit to the company. Absolutely will use True Traveller in future.
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Posted 8 months ago
True Traveller is rated 4.8 based on 1,910 reviews