True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,914 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not tried making a claim. But the webpage for buying insurance is clear and easy to follow. The nice simple rules shown with ticks and crosses appear to be correctly reflected in the small print too. I found it very easy to pick the insurance I needed. Lets hope any claims are just as simple and straight forward.”

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Posted 2 years ago

“Such great and informative people to connect and chat with. Thanks.”

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Posted 2 years ago

“Was struggling to find insurance for my son running an ultramarathon through the Amazon rainforest until I contacted True Traveller. They were incredibly helpful and obliging, even confirming in writing that he was covered for such a specialised event. Having been turned down by several other companies I will definitely go back to True Traveller in future. They also covered him for Everest Base Camp. Reasonable prices bearing in mind the risk involved. Thank you. (Hopefully, we don't need to claim!)”

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Posted 2 years ago

“Two times cheaper and with better coverage than all Estonian local travel insurance agencies. Do not know how they handle insurance case though.”

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Posted 2 years ago

“TrueTraveller offers by far the most flexible travel insurance solutions, where practically speaking all coverage is optional, letting you tailor your own insurance cover to the point of feeling absolutley satisfied with only having paid for exactly what you need - and at the best rates around! I called customer service a couple of times, prior to ordering, and was receiving prompt, qualified and clear answers. TruTravellers is the travel insurance I have been wanting since I started travelling, more than 40 years ago - and finally found!”

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Posted 2 years ago

“Everything was fine, fast communication, great rates instant payment! 5/5”

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Posted 2 years ago

“Easy website and great coverage as I needed cheerleading included for my daughter which most other companies don’t offer.”

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Posted 2 years ago

“Good service for good price”

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Posted 2 years ago

“After a lot of searching, I finally found a one-way travel insurance that fits our travel perfectly at a very good price. Also, the web was easy to use and pay. AWESOME!”

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Posted 2 years ago

“Excellent process and good price.”

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Posted 2 years ago

“Excellent service from sales team Very helpful”

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Posted 2 years ago

“Quick reaction and helpfull support”

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Posted 2 years ago

“Really nice support and clear information for treks above 5000m.”

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Posted 2 years ago

“True Traveller is always our first choice of Insurance when we travel. Since last year traveling full time you need a insurance to rely on and True Traveller is the solution for many backpackers like us.”

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Posted 2 years ago

“I have long term insurance here, for the emails they replied within a few hours and they were very helpful. In the chat the replied immediately. The insurance policy can be understand easily and website also contains a lot of information. Buying process was easy and fast. (I did not have a claim yet.) Recommended.”

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Posted 2 years ago

“Buying experience was very positive, I needed to ask a few questions and was answered promptly and my queries were answered quickly.”

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Posted 2 years ago

“I sow some others insurances that are good but something always missing ( or not covid or not personal belongings or natural diseases), this one is the most complete. Having the single buttons so you can add to basic medical insurance whatever you need. And also you can choose long term staying without have to go out after 60-90 days cose you’re covered for the hole chosen period. Hope will not have any illness or accident, but in case will let you know did they pressed the claim.”

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Posted 2 years ago

“I booked my travel insurance online. I found the website very user friendly.”

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Posted 2 years ago

“Very good buying experience. No pressure phone calls, as was the case with other insurers. The options for cover were clear.”

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Posted 2 years ago

“Saw on line first, then used the phone service. Great very helpful, sent through everything while I was on the line. Really hoping I don’t have to test out the claims side of it 😂. Thanks for making the process easy!”

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Posted 2 years ago

True Traveller is rated 4.8 based on 1,914 reviews