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True Traveller Reviews

4.8 Rating 1,930 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Good website, very clear and easy to understand and great back up if you’re already overseas
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Posted 3 years ago
Very user friendly website, and quick and easy to set up travel insurance.
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Posted 3 years ago
I found all staff I spoke with and on the live chat very helpful and informative. The insurance I required was for "Already Travelled " and had proved extremely difficult to find until I spoke with True Traveller". A big Thank you.
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Posted 3 years ago
Great and easy to use website. The interface is very user-friendly and makes it easy to understand what you are ordering.
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Posted 3 years ago
Not cheap but allows the freedom of travelling without time restrictions on returning.
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Posted 3 years ago
My son is currently overseas and his annual travel policy was due for renewal. His travel insurer would not renew the policy as he was not in the UK, however, True Traveller has provided cover until he returns in three months’ time. I am very pleased indeed with this travel insurance company.
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Posted 4 years ago
My daughter is in New Zealand and has been since September 2019 as she is unable to get home due to Covid. Her travel insurance that she had taken out before she left had ended and it’s difficult to get renewed when you are already abroad but Truetraveller insured her until she is due to come home in July. The process was very professional and judging by the reviews they are a very reputable company. All documents were sent through straight away. I would recommend true traveller insurance.
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Posted 4 years ago
Really helpful staff and simple, easy to understand policies. They're understanding when your circumstances change and will do a lot to help you.
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Posted 4 years ago
So far so good offering a policy allowing me to work when FCO has locked down so many countries . Also good value, having been massively let down by my existing insurer this has proved a lifesaver
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Posted 4 years ago
Very easy to purchase. Been tricky trying to find insurance once already travelling but true traveller came up trumps. Priced competitively compared to the 1 or 2 other options I managed to find. Would recommend getting a quote.
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Posted 4 years ago
The site was straightforward, it was easy to understand and complete an insurance request. The price was very competitive with available extras no extra cost
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Posted 4 years ago
The process of extending cover with True Traveller has been easy and smooth
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Posted 4 years ago
Really good
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Posted 4 years ago
The process (selecting the right insurance policy, finding all relevant information, paying) was easy. Notifications helped to understand the conditions of the selected insurance policy. All documents were shared after payment. No claim was needed, therefore I'm not familiar with their claim process.
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Posted 4 years ago
Easy to use , but I’m not able to review properly , as I have not made a claim , and hope I won’t need to ! 😊
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Posted 4 years ago
Literally cannot recommend this company enough - I have used them before, and when I got really sick while travelling, they did absolutely everything they could to help and support me through a scary and stressful situation. Will continue to use them whenever I need to travel for the foreseeable future.
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Posted 4 years ago
Excellent customer service and great coverage (love that they have options for your needs). Have recommended True Traveller to all my friends and family!
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Professional and fantastic customer service. Quick response. Visited doctor on Wednesday, scheduled my phone on Friday and received many on Tuesday. Less than a week! Good job, thank you.
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Posted 4 years ago
Simple and efficient way to get exactly what you need in a manner of a couple of minutes.
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Posted 4 years ago
True Traveller is rated 4.8 based on 1,930 reviews