True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,957 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“This is my second time for me insuring with True Traveler. The first time I had to claim a case and the team was very fast, professional and helpful. It was clear that I would choose them again, so I could concentrate on travel and adventure without worrying about insurance.”

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Posted 4 years ago

“I was having trouble finding travel insurance while I was already out of the country, but True Traveler came to the rescue! Their website is clear and easy to use, their rates are very reasonable, and I always had a helpful reply to my email within just a few hours. You could definitely find cheaper insurance from a comparison website, but for me it is worth paying that bit extra to have great service and real clarity about what you are covered for. Fingers crossed I won't need to make a claim, but if I do I suspect that the True Traveler team will be just as helpful as they have been so far!”

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Posted 4 years ago

“So easy - walking through the different options was extremely straightforward, everything was clearly laid out and made clear right from the first page.”

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Posted 4 years ago

“Very pleased to have booked my travel insurance with True Traveller. Craig was really helpful going through my options and showed that it would be better and slightly cheaper to book an annual multi trip policy instead of the single one I was initially looking at. Thank you.”

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Posted 4 years ago

“I have only just bought my insurance policy so can only rate the initial service that I have received. I was having trouble finding cover for my specific travel circumstances and having a pre-existing medical condition but True Traveller covered everything I needed within their standard policy. I rang them with queries 3 times before buying a policy and was very impressed with how quick and easy it was to get through and how helpful all of the staff were. So far so good!”

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Posted 4 years ago

“Very straightforward process. Feel at ease that I will have the protection I need whilst I’m away. Would recommend.”

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Posted 4 years ago

“The price is good and the coverage as well. It's just not very ethical to ask for reviews from people as soon as they book their insurance. I mean how can it be a "bad experience". The real question is whether I can count on them while suffering from some horrible illness in the middle of nowhere. Until then, the "experience" is great, but useless as a guide for others on whether this insurance is good or not. Why write a review then,you might ask? They offer a chance to get the insurance reimbursed for writing a review. A bit cheeky, but if I win I'll definitely upgrade to 5 stars. Jokes aside, the phone assistance was helpful and it was easy to book the insurance. Hopefully I'll never have to find out how well the coverage works. I do like the option of being able to book while already traveling and the no nonsense about having a "return ticket".”

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Posted 4 years ago

“The website is straightforward, simple user interface and offers 3 levels of cover with options to build your own unique policy to ensure you're covered doing everything! The only company offering a 2 year insurance plan with no extra cost if you are already travelling.”

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Posted 4 years ago

“Friendly, easy to use, transparent service. I hope I never have to claim, but the service I've received in the run up to my policy has me reassured I'm in good hands!”

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Posted 4 years ago

“Quick reply to my queries and very helpful.”

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Posted 4 years ago

“So, it's the first time for me with True Traveller Insurance, known thanks to a friend of mine. It's exactly what I was looking for in order to travel as a backpacker for several months around Europe. It was so easy to apply and customize it according to my needs.”

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Posted 4 years ago

“Clear website that's easy to use. Plenty of options and all at a good price. Variety of packages is ideal for the adventure sports I will be doing.”

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Posted 4 years ago

“I have not needed to claim with TrueTraveller but whenever I call them to ask questions about coverage they are friendly and knowledgeable.”

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Posted 4 years ago

“This insurance is probably the best choice for IEC Canada work&travel Visa. Trully recommended ✌”

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Posted 4 years ago

“Helpful honest advice about each policy available to us. Given the current covid-19 situation, I found this incredibly useful. Any questions I had were answered clearly and succinctly.”

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Posted 4 years ago

“this web site is so easy to use, the staff is so prompt in replying to queries. information easy to understand and explained what is covered”

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Posted 4 years ago

“Best prices for travel insurance that included search and rescue as well as so many activities to use as well. Very happy with the service, very easy to use site.”

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Posted 4 years ago

“My go to insurance when I'm out backpacking. They understand our needs and I love how you can tailor your package based on activities etc.”

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Posted 4 years ago

“Easy to use website. The whole process was easy. I would recommend”

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Posted 4 years ago

“Catering to long term and short term travellers alike, I especially appreciate how simple it is to extend a policy. The interface makes sense, obviously it is complicated at times but I feel they have struck a reasonable balance between complexity and functionality.”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,957 reviews