True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,934 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“Quick and easy, would insure me while I was already away 😊”

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Posted 4 years ago

“Super easy to use. Very clear and understandable. One of the best travel insurance providers for IEC Canada.”

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Posted 4 years ago

“Extremely user friendly, happy to be back with true traveller, really hoping to win my money back, so I can go ahead and buy the next insurance from you ;)”

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Posted 4 years ago

“True Traveller is great. Really put my mind at ease when I realised I had forgotten to buy insurance before I came away!”

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Posted 4 years ago

“Fine but hospital insurance in event of covid would have been nice. Most other places are still insuring for that.”

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Posted 4 years ago

Hi Mr Spicer Thanks for your review. True Traveller does cover full medical cover for any illness or accident, including COVID-19, as long as the destination is on the Foreign Office (FCDO) Exempt List, which your destination is on. For further details, just check out www.truetraveller.com/covid19. The True Traveller Team

Posted 4 years ago

“Such an easy process, covered all grounds. Very impressed”

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Posted 4 years ago

“I’ve had such an amazing experience with True Traveller! I was taking out a policy for 12 months so I was a little nervous about getting it right but their customer support team were amazing at answering my many questions so quickly. True Traveller covered many things that other providers didn’t and they just made the whole buying process so easy and straightforward. Thank you so much!!!”

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Posted 4 years ago

“Very good service, quick and easy”

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Posted 4 years ago

“Easy to apply and good value.”

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Posted 4 years ago

“Haven't had to use it but service was quick and easy and q cheaper option considering I forgot to book insurance”

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Posted 4 years ago

“Honestly just a really friendly, straight forward service. I have been a customer for 3 years and whenever I have had to make a claim, they have gladly obliged by the policy and covered me without question. It's nice to know you're actually getting what you pay for when so many other insurers I have used seem to always find a 'term and condition' to get out of the commitment when you need it most.”

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Posted 4 years ago

“Nice website, well laid out and easy to read and compare the different details of each plan. Very quick and easy online application and payment! Get the feeling that they really have an interest in you and know exactly what you're going to need. Thank you.”

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Posted 4 years ago

“Easy to set up and helpful on both website and phone!”

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Posted 4 years ago

“Very easy to use and a lot cheaper than the companies I've bought travel insurance from before, for the same criteria. I will definitely use them again.”

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Posted 4 years ago

“The policy seems really flexible and the team have been extremely helpful clarifying doubts I had over telephone and via email. It seems to be one of the few insurers whose policies aren’t totally invalidated by FCO travel advice against countries because of the Covid risk so more than ideal for my upcoming trip.”

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Posted 4 years ago

“Very prompt and clear answers from customer service representatives. So far I never had any health issues, but i feel i can truly rely on True traveller anywhere i am.”

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Posted 4 years ago

“Really easy process for insurance that would cover me when my insurance provider wouldn’t due to covid!”

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Posted 4 years ago

“Very friendly and empathetic telephone service.”

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Posted 4 years ago

“So easy to arrange an extension to my policy. The website is very user friendly! Have spoken to the company previously regarding my policy and found them extremely helpful responding to my queries immediately. Fortunately have not needed to make a claim so cannot comment on this.”

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Posted 4 years ago

“Great website to navigate and the customer service was excellent. I found the cover I needed quickly and it was great value. 10/10”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,934 reviews