True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,884 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love the fact you can choose what you'd like included in the policy. Very customisable, very easy to see what is and isn't covered. One of the best places if you're looking at doing the Canadian IEC visa. Offering full cover for the two years (that UK citizens are entitled to). Extremely happy and confident that I'm covered for exactly what I need.”

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Posted 4 years ago

“It's so hard to choose the right insurance - there are so many options on the market and so many different reviews, it makes it so confusing, especially if you've never had to claim anything in the past. The important part is: when you do actually find yourself in an emergency, the last thing you need is the added stress of the insurance company not answering the phone, the e-mails or refusing your claim. I was torn between couple of options, and then I remembered that couple of months ago my friends got mugged in the bus terminal in Chile and lost all their documents, cash and electronics (devastating!!). They reported the incident at the police station, but obviously it's not likely that they will ever find the thieves... So they called up their insurance company and they got immediate assistance! They were able to get new documents immediately and with the money they received from the Insurer they even bought a brand new camera and computer. I knew that this is the kind of travel insurance that I need! I asked them about the company and - well, obviously it was True Traveller! They highly recommended it and raved about the quick and professional service and assistance. My choice was obvious - this is exactly what I'd expect in case of emergency.”

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Posted 4 years ago

“Easy to navigate, quick to book. Especially for me who often struggles with this sort of stuff! Good cover - glad I have it but hope I don't need it!”

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Posted 4 years ago

“My experience with has been very good. I've not needed their assistance in terms of activating the insure, but i've dealt with them through the phone when I was deciding if I wanted to opt for their services or other company's insurance. The truth is, the way they dealt with me and answered all my doubts and questions was the deciding factor I eventually ended up buying their insurance. Not only the website layout, functions and how things are easily explained is very newb-friendly and easy to navigate, the guy that I talked to was super nice, patient and had a very good accent making it easy for me to undestand all he said. All in all - an excelent choice, great value for the money.”

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Posted 4 years ago

“It was very easy to navigate the website and to buy the travel insurance. I was very happy with the policy and would recommend others to use them.”

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Posted 4 years ago

“A great range of easy to understand services and products, highly recommended will be using again for future trips”

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Posted 4 years ago

“Hello I just went trough the form to apply amd have insurance covered! All I can say is that was easy and clear! Really liked the website of truetraveller...simple! Thank you!”

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Posted 4 years ago

“User friendly, great coverage, good deal, we stan TrueTraveller”

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Posted 4 years ago

“This is honestly the most recommended and best policy out there! The price is amazing considering you can come and go from your destination country as and when you please. I will, like so many others, recommend this to many people. Thanks True Traveller, you guys are the best!”

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Posted 4 years ago

“Easy to book. Only place that provides two years cover”

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Posted 4 years ago

“So I can only rate it from the experience of buying the insurance since I haven't made a claim and hopefully won't need to.Very friendly and helpful staff when I called up and asked about the insurance and different options...I really appretiate the flexibility, that you can buy it when you're already travelling... and if you're travelling one way etc etc...that it meets different needs...and not just the mainstream traveller...and it was the cheapest one around wich is a big plus of course...”

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Posted 4 years ago

“It is the policy which covers the most medical expenses. Very useful for Canada. Very easy to navigate web page. All the information very clarified. I hope i dont have to use it.”

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Posted 4 years ago

“It's the 3rd year in a row I buy the True Traveller insurance. I first heard about it from a friend who got some things stolen during her trip and was very satisfied with the assistance and coverage received from True Traveller. I personally never had to make a claim, but I'm happy with the service and the transparency they offer.”

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Posted 4 years ago

“I booked with true traveller because a lot of friends had recommended it and I'm really happy with it. The website was really clear and it was easy to choose the right package for the trip I'm doing. I will definitely use it again and I recommend it to anyone who wants to be safe while travelling!”

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Posted 4 years ago

“Easy to use website with clear explanations of the policy options available. Sorted my insurance in minutes.”

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Posted 4 years ago

“Very efficient, excellent prices and easy to use, even if you are already traveling!”

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Posted 4 years ago

“Because I was leaving the uk for a weeks skiing and not returning to the uk afterwards , and also not being a uk resident, it was very difficult to find insurance. True traveller was very easy to book on line.”

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Posted 4 years ago

“Best insurance for my Work&Travel Visa, easy explained but still detailed if wanted.”

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Posted 4 years ago

“Nice service, they answer very quickly and friendly !”

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Posted 4 years ago

“The service was simple and easy to use with explanations in all the right places and no stone is left unturned when ensuring everyone understands what they are adding to their package. Basic packages cover a wide range of activities with realistic pricing to suit those on a lower budget. I would recommend True Traveller to anyone regardless of their destination.”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,884 reviews