True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,956 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

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“Brilliant company pleasant to deal with and brilliant rates would highly recommend”

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Posted 4 years ago

“I have heard great things about True Traveller and found the procedure of booking my insurance very straight forward. The prices are very reasonable and the different options are made clear. The site is easy to navigate. I haven't had to make a claim yet (fingers crossed the day never comes!) but I trust the company.”

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Posted 4 years ago

“Very quick and easy to use, simple to navigate the page and to understand the cover would definitely use again”

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Posted 4 years ago

“Very straightforward to deal with”

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Posted 4 years ago

“A quick, easy and efficient site with clear instructions and guidelines for which travel insurance fits with your trip. I will definitely be using True Traveller again.”

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Posted 4 years ago

“This is not a Travel Insurance Company this an amazing company who has the human touch ! During my time on holiday they have been outstanding through the support of the Coronavirus pandemic and reassuring will aspects of the insurance policy and shouts out to Craig to who was excellent.”

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Posted 4 years ago

“In comparison to competition, very simple to use. I like that the info for each individual aspect of the policy is searchable immediately next to the item. We'd all like everything to be cheaper, but at least you don't get a bundle of extra taxes when it comes to payment. I hope it's just as easy should a claim ever need to be made. Recommended. Thumbs up.”

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Posted 4 years ago

“Very clear and easy to navigate website, with policy documents emailed straight away. Looking good.”

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Posted 4 years ago

“Great bang for your buck, helpful staff. Good, affordable and easy insurance for travellers.”

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Posted 4 years ago

“Easy, transparent and helpful team”

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Posted 4 years ago

“True traveller was so easy to book online and everything in the policy was simple to read”

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Posted 4 years ago

“I switched to True Traveller when I started travelling for longer periods and taking on more adventurous trips. After an accident abroad I was hospitalised and of course the worry of whether or not I would have to cover the bill was on my mind on top of everything. This was short lived as I soon had confirmation that all was good and I could rest easy. They paid the hospital directly and I didn't have to worry about a thing. It is worth every penny for the peace of mind knowing that you wont have to battle with a company trying not to pay out when you need them most!”

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Posted 4 years ago

“Brilliant insurance”

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Posted 4 years ago

“Just taken out my 5th or 6th policy with True Traveller. Always use them for my high altitude expeditions as there are varying heights they'll cover for. And they'll cover my pre-existing medical conditions. So far (touch wood) I've never had to make a claim”

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Posted 4 years ago

“True Traveller has an excellent, simple, easy to read and understand website. It is easy to use and if you need any help then the online chat works well with well informed and friendly staff. They have options to cover so many things and understand that people may well do a one way trip, so helpful! Will definitely recommend to others.”

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Posted 4 years ago

“I got a quote from True Traveller that got emailed to me. I had a few queries on it so called in and the person on the end of the phone was so helpful. They answered immediately and clarified all my questions. Working in customer service myself I appreciate good customer service and True Traveller did not disappoint.”

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Posted 4 years ago

“Website was super easy to use, much better than other insurers that I tried to get quotes with. True Traveller also has a far better system for declaring medical conditions.”

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Posted 4 years ago

“Was recommened TrueTravller by some facebook groups and they have been very easy to deal with so far! 2 years covered for what I thought was a very reasonable price. Hopefully I won't have to make any claims!”

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Posted 4 years ago

“Everything's going well with them so far.”

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Posted 4 years ago

“Great comprehensive policy which suited me (IEC Visa) perfectly at an affordable price”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,956 reviews