True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,881 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a very good experience with the support agent both of the times when I was just getting information about the travel insurance. The staff is very professional polite and patient, since I was asking many questions. Fast response, easy to open an insurance and super fast documents sent. So far excellent.”

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Posted 4 years ago

“Easy to use and informative”

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Posted 4 years ago

“This is my second policy with True Traveller. Customer service is excellent, claims are easy to make. Would use True Traveller whenever I need travel insurance.”

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Posted 4 years ago

“Extremely easy website to use and covers you for all types of adventures you might get up too, and everything else you could possible need”

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Posted 4 years ago

“True traveller insurance is very easy and convenient to set up and covers a few pre existing medical conditions like asthma which is pretty generous. I have had to claim insurance with true traveller before due to a bad cut on my foot, the whole process was simple and I didn’t feel like I was being put through impossible hoops to get my claim (which is the fear of all people claiming insurance). Great insurance company for travellers with worldwide options, simple sign up options and reliable when you need it. I would highly recommend this company.”

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Posted 4 years ago

“I contacted True Traveller on their chat service initially. The response was fast and the agent answered my question quickly and professionally. There was no nonsense, no unnecessary questions or delay that is so common on chat services with other companies. After this I got a quote online which I was able to save and complete the purchase the following day. I am very pleased with the service. Thank You.”

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Posted 4 years ago

“True Traveller offers affordable insurance and lays out the details of its policies in a clear, concise way on its website. When I had to claim for an emergency medical issue during my time abroad in Canada, they were helpful and efficient when processing my claim. I would highly recommend True Traveller to any one who wants to travel and be covered, stress-free :)”

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Posted 4 years ago

“Simple and easy to sign up! Big fan”

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Posted 4 years ago

“Great company to deal with , easy professional and competitive prices.”

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Posted 4 years ago

“The website is easy to use, gives you clear indications of what you are paying for, how you can construct the quotation you need. In short, for people travelling flexibly, living out in the world, it takes the stress out of continuing and maintaining insurance when you are out on the road. The prices are very competitive as well.”

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Posted 4 years ago

“True Traveller is without a doubt the best Insurance company I have ever worked with. It’s simple and easy interface and also top quality coverage is why after moving to Canada I just keep renewing.”

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Posted 4 years ago

“Easy to use website. Offers insurance even if you are already travelling, which is very useful. Very quick and easy to extend your policy if you are still travelling when it's due to expire. Competative prices. Would recommend.”

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Posted 4 years ago

“I had ran out of insurance and wasn’t satisfied with any policies until I found True Traveller insurance. It was easy to pick and choose what you wanted included for what you paid. Quick and easy experience for an important and essential part of travelling. True email confirmation for everything and provide instructions in how to make a claim and extend the insurance if needed. Great communication, highly recommend.”

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Posted 4 years ago

“Il sito è molto semplice da compilare , la formula di assicurare qualcuno che è già' in viaggio è molto interessante. Saluti.”

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Posted 4 years ago

“Very Helpful once I was already travelling!”

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Posted 4 years ago

“Easy to use site and easy to extend policy time if needed”

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Posted 4 years ago

“So far so good, customer support has been excellent.”

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Posted 4 years ago

“I've been on extended travels for a few years now and True Traveller are one of the few providers who offer cover after your trip begins. Fortunately I haven't had to make a claim, but the application and renewal process is really easy, the cost is good and the add on options should provide enough flexibility for everyone.”

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Posted 4 years ago

“Easy to design a policy, still working as normal even in this crisis, easy to understand what you're getting”

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Posted 4 years ago

“Very good service immediately covered simple questions to answer easy to navigate website will use again in the future definitely highly recommend travelers to use this company”

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Posted 4 years ago

True Traveller is rated 4.8 based on 1,881 reviews