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True Traveller Reviews

4.8 Rating 1,982 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
As a person who is not very good on line, True Traveller was so easy to use and get my policy
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Posted 4 weeks ago
Perfect insurance for adventurous Travellers!
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Posted 4 weeks ago
Very good. Excellent service with good customer service and communication. Nice people to talk to on the phone. All round great insurance company 🙂
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Posted 4 weeks ago
Injured my knee while travelling and had to go to the hospital for an x-ray. True Traveller's 24/7 emergency helpline and step-by-step claims webpage were super helpful, my claim was settled and paid into my bank account within the day. Couldn't recommend them enough.
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Posted 1 month ago
Very happy with the service, it was quick and easy. I had to make a phone call just to ask a question. It was answered clearly and correctly and I could continue with my on line insurance. I would not hesitate to use again for my trekking holiday in Nepal.
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Posted 1 month ago
Excellent service and very straightforward website. Good value.
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Posted 1 month ago
Very easy to navigate through the application and choose the section that fits your travel plans. Ideal for longer term adventure trips. Year plan also good value
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Posted 1 month ago
Super easy and had a problem with my address which was resolved the day after
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Posted 1 month ago
Brilliant service. Easy to follow website and booking process. Competitive prices that offer exactly what is needed for my son to compete in America this year. He’s a competitive cheerleader and finding insurance that covers this sport is very difficult.
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Posted 1 month ago
Super easy and simple
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Posted 1 month ago
Easy to book and follow the options
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Posted 1 month ago
Clear and simple application process and easy to understand policy.
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Posted 1 month ago
Very good customer service on the phone. It was cheaper on the phone talking to an agent than going online.
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Posted 1 month ago
10/10. Claiming was extremely easy and straightforward and the money was on my account after 3 days. Will have my insurance with true travellers next time as well!
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Posted 1 month ago
Cheep and good for adventure travel
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Posted 1 month ago
Excellent service!
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Posted 1 month ago
Professional, reliable, clear, not trying to make it hard for you to submit a claim, quick reimbursment and fair rate.
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Posted 1 month ago
Super fast response and help. Thank you for everything.
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Posted 1 month ago
We used TrueTraveller for several years. Extending our policy always was an easy experience. We never made any claims, so can't comment on this.
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Posted 2 months ago
Excellent. had ot make a caim due to medical issue. dealt with and money in my account within 48hrs
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Posted 2 months ago
True Traveller is rated 4.8 based on 1,982 reviews