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True Traveller Reviews

4.8 Rating 1,950 Reviews
98 %
of reviewers recommend True Traveller
Read True Traveller Reviews

About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

Anonymous
Anonymous  // 01/01/2019
Great service. Easy and found them very helpful.
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Posted 3 weeks ago
I have had a few medical claims over the last 3 years with true traveller and have been amazing everytime and had the claims settled within a few days of the incident. They are reliable insurance to have whilst living abroad and will continue to use them in the future!
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Posted 3 weeks ago
Patrick was efficient fast and very professional!
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Posted 3 weeks ago
Very pleased with the service thus far. My claim was settled very promptly
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Posted 4 weeks ago
This company came recommended from my tourist agency that organizes my climb to Kilimanjaro, and is one of the rare companies that can offer insurance irelevant to the nationality. The insurance packages are easy to configure and the UX experience is great. I needed an update to the duration of my policy and the process was very simple.
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Posted 4 weeks ago
My favorite travel insurance!
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Posted 4 weeks ago
Always a quick and easy process
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Posted 1 month ago
Very easy process just wasn’t sure how to get a medical report from the hospital in Canada-turned out they posted it to my address in UK. Fortunately there was someone there who could scan and upload to True Traveller. Once it got to them it was really quick.
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Posted 1 month ago
The True traveller team handled my claim with immediate action which I was super grateful for. Within two days of making the claim I was informed and reimbursed with the money that I requested. Stellar service!
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Posted 1 month ago
Easy to understand the procedure to buy an insurance. Excellent the possibility to chat with an operator. 10+
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Posted 1 month ago
I'd recommend their service: my claim was handled fast and efficient. I just needed to fill up the form, attach all documents from the clinic and that's it, easy like this - received money within 4 days. Thank you, Patryk, for you professionalism and support🙏
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Posted 1 month ago
Good afforable travel cover, especially for trekking at altitude, which seems to have gotten rediculously expensive in recent years. Who knows whether this translates to good service in the event of a claim, hopefully I will never have the opportunity to find out...
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Posted 1 month ago
True Traveller are excellent. I made a mistake in the policy I needed, anf they refunded me the whole lot. Of course I was highly motivated then to engage a different policy with TT, so thank you!
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Posted 1 month ago
Easy to apply for insurance. This is the 4th year I have been with True Traveller and have always found them to be competitive and helpful. Last year I had to make a claim following illness and this was handled promptly and paid out in full. That is the real test of a good insurance policy. Highly recommended.
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Posted 1 month ago
Buying experience online was much more streamlined than most. Options clearly explained, and medical Qs succinct. Easy peasy. Proof of the pudding will be how well they handle claims if I’m unfortunate enough to need to do so.
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Posted 1 month ago
Nice handed. I am happy
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Posted 1 month ago
My claim was dealt with promptly and professionally after sending through all of the required documents. Can't recommend truetraveller enough! Thank you!
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Posted 1 month ago
Great service received. Any queries I had were answered quickly.
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Posted 1 month ago
Having TT for several years, good experience.
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Posted 1 month ago
I enjoy how simple it is to apply for an insurance certificate and how clear and transparent the policy conditions and options are. Luckily I never had to raise any claims, for incidents or else, but it seems that all tools for reporting a claim and upload documents are clearly set up and available.
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Posted 1 month ago
True Traveller is rated 4.8 based on 1,950 reviews