True Traveller Reviews

Name: True Traveller
Address: 6 Drakes Courtyard, Kilburn High Road, London, London Borough of Brent
Rating: 4.83

4.8 Rating 1,886 Reviews

98 %

of reviewers recommend True Traveller

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About True Traveller:

True Traveller - Travel Insurance designed by Travellers

When travelling overseas, the one thing you should never skimp on is your travel insurance cover, as should things go wrong you want the very best cover for you and your possessions.

At The True Traveller, we’re used to advising people on travelling all around the world, and due to feedback from our customers we’ve changed our insurance website, made it even better value and extended the range of products.

On Single Trips, we offer three Policies called True Value, Traveller and Traveller Plus. True Value is designed for travellers under 40 years of age, and is designed for last minute travellers and backpackers. The Traveller policy, our most popular, is designed for holiday makers and adventurous travellers alike, and Traveller Plus gives enhanced medical and cancellation cover.

On our Multi Trip Policies, again we offer the Traveller policy valid for unlimited trips throughout the year for durations up to 30 days, and the Traveller Plus policy which offers enhanced cover for unlimited trips lasting up to 70 days. We also have a budget True Value Policy for travellers under 40 years of age.

We’ve tried to get the prices as keen as possible on all our insurances. This means on the Single Trip and Multi-Trip you have the option to exclude Baggage Cover as this may well be covered in your Home Contents insurance; you also have the option to add-in different activity packs. The Traveller Pack covers 92 of the regular holiday activities which you will get involved in, and covers clerical/non-manual work as standard. The Adventure Pack covers a further 41 activities and is designed for the more adventurous traveller and backpacker, covering trekking to 4,600m, as well as volunteer work and manual work. The Extreme and Ultimate Packs covers all the more extreme and ultimate adventures. The Extreme covers trekking over 4,600m to any altitude, as well as Scuba Diving to 50M. The Ultimate covers Hang Gliding, Mountaineering and Polo to name just three of the Ultimate adventures!

Visit Website

Phone:

020 3822 0200

Email:

insurance@truetraveller.com

Location:

6 Drakes Courtyard,
Kilburn High Road,
London
London Borough of Brent
NW6 7JR

True Traveller 5 star review on 11th February 2023

Mr McConnell

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy and obvious! You simply pick the options that apply to you, choose what cover you want and they'll insure you!”

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Posted 5 years ago

“I was looking for insurance to cover me for 2 years whilst in Canada. I was already traveling at the time and True Traveller were a great option. I researched and found very positive reviews for their service and I was not disappointed. Their policies are reasonably priced and cover everything I needed. If I need too upgrade my policy to include other activities it is easy to do so, and when I come to extend my cover their process is straight forward. I would recommend True Traveller to anyone who is already outside of their home country and requires insurance.”

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Posted 5 years ago

“Very easy and comprehensive website, great price.”

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Posted 5 years ago

“Exceptional experience - From start to finish the process was extremely easy. Usually i would avoid doing it all online as you never find what you want in black and white, a phone call is always needed - Not this time! All of the possible options you may want are listed within tidy little packages and explained in detail. You don't need to panic or worry whether you have this covered or that covered as it really is all there laid out clearly, not hiding out of sight in the 'small print' like most others. I want to thank True Traveller for not only making the process easy and enjoyable but mainly for bringing the things we want to see most and making them clear, accessible and most importantly, affordable. My new home for travel insurance has been found, great work guys :)”

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Posted 5 years ago

“I used True Traveller last year when I went travelling for six months after living away from the UK for two years. The ease with which I could buy insurance while already out of the UK was amazing. The extras were clear and easy to add and the value for money compared to other sites I have found was unbeaten. I am using them again as I am now moving to Vietnam and need a long term insurance again that I can renew while outside the UK. Everything was as simple as I remember it and has provided me with all the coverage I could think of needing. Would recommend to anyone looking to travel and wanting better and easier coverage than most insurers.”

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Posted 5 years ago

“Happy with true traveler. Have used before. Little expensive but good if you're outside home country when buying.”

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Posted 5 years ago

“True Traveller has insured us for over a year now - they have offered excellent customer service from our start to finish. Alert and helpful staff, easy website, they have our True Confidence! Thanks~”

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Posted 5 years ago

“Easy to use site and good prices!”

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Posted 5 years ago

“Couldn't find anything close to the value this offered for what I needed”

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Posted 5 years ago

“Everything is very clear and the website is super simple to use and understand. The prices are fair and if 110% recommend.”

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Posted 5 years ago

“Very easy to set up. Full comprehensive cover explained clearly for all my travel needs and having the company recommended through a friend before will not hesitate before travelling extensively around the world.”

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Posted 5 years ago

“I called Truetraveller to get a quote for the IEC Canada 2 year insurance. I also asked what is included in the winter sports package. I got all the answers I needed and bought my insurance online. I recommend them and it is easy to contact them for answers.”

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Posted 5 years ago

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Posted 5 years ago

“Simple and easy to use website! Great service and help was provided to answer all my questions and concerns via the online chat feature. Everything else on the website was simple and easy to understand, with the ability to toggle on/off various features for the different forms of cover and add-ons! Hopefully a claim won't be necessary on my trip, but the user experience has been great so far!”

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Posted 5 years ago

“Fantastic website, very well laid out with loads of info and advice about travelling and insurance, it covers pretty much everything. I was pleased to find out that they provide cover for 2 years, which is ideal for us! Fortunately haven't had to make a claim yet. Personally I would like to be able to increase the value of individual valuables (such as my full suspension mountain bike) to more than £450”

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Posted 5 years ago

“We have used True Traveller several times for our extended overseas travel adventures. The one time we had to claim, the process was fast and simple. We now both recommend True Traveller to all our friends and relatives as they give excllent service at a competative price.”

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Posted 5 years ago

“True Traveller was easy to set up online and easy to renew. I had a couple of medical issues that I called customer service about. The service and advice on the phone was professional, fast and informative. On both occasions my situations got better before I could make it to a doctor, so I haven’t had to make a claim yet. I can’t speak for processing a claim, but if it’s as good as the customer service, then I’d be very pleased with this insurance all around!”

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Posted 5 years ago

“True traveller is so so easy to use and has so many easy ways to add on or change your policy. I only used it because so many people recommended it to me for my working holiday in Canada and I can see why!”

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Posted 5 years ago

“The True traveller website was extremely straightforward to use. The pre-loaded options were very handy to select the region I would be travelling and the activities I would be doing. I searched a number of different providers for travel insurance and True traveller was by far the most comprehensive and at a very good price. The whole process took me less than 5 minutes and I will definitely be using them again. Highly recommended”

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Posted 5 years ago

“I had to use my insurance two times, one was a skin check, got refunded the tickets and the last one I was pretty unlucky getting dengue fever. I was in a hospital in Malaysia for nearly a week, didn’t need to pay a deposit and they handled really well the situation. Got even refunded all tickets I payed for blood tests I did before being admitted at the same hospital. If you are traveling I think true Traveller is the best option! Forget about problems and enjoy your life!”

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Posted 5 years ago

True Traveller is rated 4.8 based on 1,886 reviews